Qasim Mahmood
Technology Advisor at atomcamp- Claim this Profile
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Bio
Michelle King
Qasim has been amazing and supported our organisation for a number of years. Qasim has been responsible for reforming our IT capabilities and successfully implemented Salesforce CRM to all 14 sites that we manage - this is made particularly impressive as most of our people come from a clinical background with limited IT experience. I truly believe that without his help we would still be using paper based records. He made what had previously been a very painful process into a smooth system that any member of the organisation can use. We cannot thank him enough and would recommend him to anyone who needs to improve systems and processes within their business.
Naomi Tomkys OBE
Qasim has really helped our charity become what it is today and build a great foundation for us to grow in the future. Sky Badger finds help for disabled children and their families all over the UK. We’re always looking for better ways to help families so when we came to Techrun Technologies we had really big plans and absolutely no idea if they were even possible! We certainly had no idea about what IT was needed to make it happen. Techrun Technologies held our hands through the whole process making our plans even better than we hoped. They were there every step of the way (day, night and even weekends!) to build our bespoke system. They have left us confident in our new database and more importantly we know whom to turn to if we need anything else. The team are friendly and professional, I would not hesitate to recommend using them for any IT requirements your company or charity has. Naomi Marek OBE CEO Sky Badger
Michelle King
Qasim has been amazing and supported our organisation for a number of years. Qasim has been responsible for reforming our IT capabilities and successfully implemented Salesforce CRM to all 14 sites that we manage - this is made particularly impressive as most of our people come from a clinical background with limited IT experience. I truly believe that without his help we would still be using paper based records. He made what had previously been a very painful process into a smooth system that any member of the organisation can use. We cannot thank him enough and would recommend him to anyone who needs to improve systems and processes within their business.
Naomi Tomkys OBE
Qasim has really helped our charity become what it is today and build a great foundation for us to grow in the future. Sky Badger finds help for disabled children and their families all over the UK. We’re always looking for better ways to help families so when we came to Techrun Technologies we had really big plans and absolutely no idea if they were even possible! We certainly had no idea about what IT was needed to make it happen. Techrun Technologies held our hands through the whole process making our plans even better than we hoped. They were there every step of the way (day, night and even weekends!) to build our bespoke system. They have left us confident in our new database and more importantly we know whom to turn to if we need anything else. The team are friendly and professional, I would not hesitate to recommend using them for any IT requirements your company or charity has. Naomi Marek OBE CEO Sky Badger
Michelle King
Qasim has been amazing and supported our organisation for a number of years. Qasim has been responsible for reforming our IT capabilities and successfully implemented Salesforce CRM to all 14 sites that we manage - this is made particularly impressive as most of our people come from a clinical background with limited IT experience. I truly believe that without his help we would still be using paper based records. He made what had previously been a very painful process into a smooth system that any member of the organisation can use. We cannot thank him enough and would recommend him to anyone who needs to improve systems and processes within their business.
Naomi Tomkys OBE
Qasim has really helped our charity become what it is today and build a great foundation for us to grow in the future. Sky Badger finds help for disabled children and their families all over the UK. We’re always looking for better ways to help families so when we came to Techrun Technologies we had really big plans and absolutely no idea if they were even possible! We certainly had no idea about what IT was needed to make it happen. Techrun Technologies held our hands through the whole process making our plans even better than we hoped. They were there every step of the way (day, night and even weekends!) to build our bespoke system. They have left us confident in our new database and more importantly we know whom to turn to if we need anything else. The team are friendly and professional, I would not hesitate to recommend using them for any IT requirements your company or charity has. Naomi Marek OBE CEO Sky Badger
Michelle King
Qasim has been amazing and supported our organisation for a number of years. Qasim has been responsible for reforming our IT capabilities and successfully implemented Salesforce CRM to all 14 sites that we manage - this is made particularly impressive as most of our people come from a clinical background with limited IT experience. I truly believe that without his help we would still be using paper based records. He made what had previously been a very painful process into a smooth system that any member of the organisation can use. We cannot thank him enough and would recommend him to anyone who needs to improve systems and processes within their business.
Naomi Tomkys OBE
Qasim has really helped our charity become what it is today and build a great foundation for us to grow in the future. Sky Badger finds help for disabled children and their families all over the UK. We’re always looking for better ways to help families so when we came to Techrun Technologies we had really big plans and absolutely no idea if they were even possible! We certainly had no idea about what IT was needed to make it happen. Techrun Technologies held our hands through the whole process making our plans even better than we hoped. They were there every step of the way (day, night and even weekends!) to build our bespoke system. They have left us confident in our new database and more importantly we know whom to turn to if we need anything else. The team are friendly and professional, I would not hesitate to recommend using them for any IT requirements your company or charity has. Naomi Marek OBE CEO Sky Badger
Credentials
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Trailhead Ranger
Trailhead by SalesforceMay, 2022- Nov, 2024 -
Process Automation Superbadge
Trailhead by SalesforceJan, 2021- Nov, 2024 -
Salesforce Service Cloud Consultant
SalesforceNov, 2016- Nov, 2024 -
Prince2 Practitioner
BCS, The Chartered Institute for ITAug, 2016- Nov, 2024 -
Salesforce Certified Administrator
SalesforceAug, 2016- Nov, 2024
Experience
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atomcamp
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Pakistan
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E-Learning Providers
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1 - 100 Employee
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Technology Advisor
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Jun 2022 - Present
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Techrun Technologies
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United Kingdom
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Information Technology & Services
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1 - 100 Employee
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Business Automation Consultant
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Jan 2020 - Dec 2022
Advise organisations on how they can achieve automation in shortest possible time and lowest possible cost that will transform and automate their operations to achieve desired automation, customer experience and overall efficiency. Acting as a Salesforce Administrator for Sky Badger and Little Miracles Charity where I deployed the Salesforce Sales Cloud with Non Profit Success Pack.At Techrun Technologies we are focused on growing the Salesforce Practice within a number of verticals including the Non-Profit Sector. My personal experience on the Salesforce platform is also in the Non-Profit sector and I am very excited to bring Salesforce to other Non-Profits in UK and USA.
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Multilynx
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IT Services and IT Consulting
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1 - 100 Employee
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Business Solutions Advisor
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Dec 2018 - Dec 2019
Applications Business Owner and Business Solutions Architect. Sales, CRM and Project Management, platforms evaluation, solution design and implementation along with policy, process and procedure design private and public sector organisations. Applications Business Owner and Business Solutions Architect. Sales, CRM and Project Management, platforms evaluation, solution design and implementation along with policy, process and procedure design private and public sector organisations.
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Senior Business Analyst
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Jun 2017 - Apr 2018
Digital transformation projects forr Birmingham City Council in the areas of Housing and Fleet, Waste Management and various internal operational improvements. Digital transformation projects forr Birmingham City Council in the areas of Housing and Fleet, Waste Management and various internal operational improvements.
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Techrun Technologies
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United Kingdom
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Information Technology & Services
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1 - 100 Employee
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Salesforce Consultant
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Jan 2013 - Jul 2016
From Pre-Sales to Support I single handedly managed the Pre-Sales, analysis, design and configuration of Salesforce Sales Cloud (NPSP) at two Non-Profits in UK.I specialise in design and configuration of Salesforce based soluions including Sales Cloud, Service Cloud and Non Profit Success Pack for Non-Profits. At Techrun Technologies my role is to make technology accessible and workable for organisations so that they can better connect with their customers and function more effectively. I conduct and manage and lead Requirements Analysis, Operations Modelling, Solutions Design, platform selection, solution configuration, development and deployment to ensure timely and workable technology based solutions.
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UTL
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United Kingdom
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Consumer Services
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100 - 200 Employee
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Business Analyst
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Sep 2015 - Mar 2016
As a lead Business Analyst I played a major role in progressing two major Sky projects from inception in to development phase by conducting workshops, creating project artefacts, organising design discussions and driving consensus among various parties at Sky and UTL. The two projects were:• Addition of reverse logistics and carrier integration to existing business.• All aspects of warehousing, logistics and carrier integration for the introduction of new business line by Sky As a lead Business Analyst I played a major role in progressing two major Sky projects from inception in to development phase by conducting workshops, creating project artefacts, organising design discussions and driving consensus among various parties at Sky and UTL. The two projects were:• Addition of reverse logistics and carrier integration to existing business.• All aspects of warehousing, logistics and carrier integration for the introduction of new business line by Sky
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Service Birmingham
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United Kingdom
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IT Services and IT Consulting
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1 - 100 Employee
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Senior Business Analyst
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Jul 2013 - May 2015
At Service Birmingham I was involved in a number of transformation programmes for Birmingham City Council.Housing & Estate Services• Developed requirements for redesign of concierge and security services for 6,000 properties.• Designed resource capacity model for a new centralised monitoring centre.• Coordinated development of specifications for CCTV, door entry and monitoring centre infrastructure.Fleet & Waste Management• Developed specifications for introducing mobile technology for waste collection and fleet management.• Conducted Research on the viability of using mobile technology and incentive schemes in waste & recycling.• Conducted research on how various local authorities in UK & Europe have been using incentive schemes to drive up recycling.Adoption & Fostering (A&F)Conducted several workshops with business and suppliers to develop & articulate requirements from which a new A&F portal could be developed.
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The British Library
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United Kingdom
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Libraries
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700 & Above Employee
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Business Analyst & Project Manager
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Feb 2009 - Oct 2010
Assisted in restructuring the Newspaper Change Programme for ensuring better delivery of organisational change. Managed Business Change Projects within the Newspaper Programme. Assisted the business in modelling operations and developing requirements in the areas of Warehouse Management and Order Fulfilment. Conducted research for ground breaking large scale digitisation of newspapers and authored papers for facilitating development of Newspaper Access Strategy. Assisted in restructuring the Newspaper Change Programme for ensuring better delivery of organisational change. Managed Business Change Projects within the Newspaper Programme. Assisted the business in modelling operations and developing requirements in the areas of Warehouse Management and Order Fulfilment. Conducted research for ground breaking large scale digitisation of newspapers and authored papers for facilitating development of Newspaper Access Strategy.
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Colt Technology Services
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United Kingdom
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Telecommunications
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700 & Above Employee
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IT Consultant
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Apr 2007 - Jun 2008
Business Analysis & Process Modelling for IT Service Management, Change Management, B2B Integration and Fraud Management projects. Business Analysis & Process Modelling for IT Service Management, Change Management, B2B Integration and Fraud Management projects.
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IT Consultant
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Jun 2006 - Sep 2006
Coordinated Business Readiness activities for Billing Operations. Developed Process Models and detailed processes for Billing, Collections, Electronic Payments and Debt Management projects. Coordinated Business Readiness activities for Billing Operations. Developed Process Models and detailed processes for Billing, Collections, Electronic Payments and Debt Management projects.
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Cerillion Technologies
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United Kingdom
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IT Services and IT Consulting
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200 - 300 Employee
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Senior Business Analyst
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Sep 2005 - Jun 2006
Introduced a change of approach in the project delivery function. The new approach was geared towards making the solution delivery and its acceptance a smooth process and to improve the resource utilization within the department. Introduced a change of approach in the project delivery function. The new approach was geared towards making the solution delivery and its acceptance a smooth process and to improve the resource utilization within the department.
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Logica
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Canada
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IT Services and IT Consulting
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700 & Above Employee
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Head of Business Analysis
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Apr 1999 - May 2005
Established Project Services consisting of Business Analysis, Client Training and Hardware Consultancy.Created Methodologies in the Business Analysis & Process Engineering domain.Managed teams and function of providing Project Services. I expanded Business Analysis operations in UK and South Africa and created a mechanism for managing Business Analysis phase of projects remotely from the UK office.Process Modelling: I assisted organizations in re-engineering their operational processes to improve efficiency and to accomodate major changes.
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Jazz
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Pakistan
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Telecommunications
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700 & Above Employee
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Billing Manager
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1994 - 1999
Assigned the role of heading the Billing department, I brought about a radical change in the quality of services provided by the department. I played a major role in the successful deployment of Customer Care & Billing System in the start-up stage of the Mobilink business operations. I established Credit & Billing Department, participated in policy development, Hired & Trained staff, developed strategies and plans and successfully managed to keep the collections and bad debts within budgets.I led the establishment of a Revenue Assurance Cell, which identified significant amounts of unbilled and lost revenue. This cell also produced management reports for the Board of Directors and I carried out the analysis and commentary on this monthly information pack.
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