Teaven Johnson

Lead Help Desk Specialist at DataGroup Technologies, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
US
Skills

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Bio

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Experience

  • DataGroup Technologies, Inc.
    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Lead Help Desk Specialist
      • Feb 2022 - Present

    • Network Support Technician
      • Jul 2015 - Present

      I research emerging technologies to provide new technology and methods to increase our client’s efficiency. I also prepare an analysis of costs and benefits so that management can decide if information systems and computing infrastructure upgrades are financially worthwhile and devise ways to add new functionality to existing computer systems. Along with checking daily client backups, anti-virus software and overseeing our client network health.

Education

  • East Carolina University
    Bachelor’s Degree, Computer and Information Sciences and Support Services
    2012 - 2015
  • Martin Community College
    Associate’s Degree, Information Technology
    2009 - 2012

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