Experience

Schwan Cosmetics USA

• United States
• Personal Care Product Manufacturing
• 1 - 100 Employee

• Human Resources Director

  • Jul 2019 - Present

  Murfreesboro, Tennessee Direct strategic and tactical human resources operations by designing systems, programs, and policies to drive organizational and people strategies throughout the employee life cycle. Direct and execute talent acquisition, payroll administration, compensation management, personnel records, employee benefits and leave, workers compensation, employee relations, training, and development activities or programs. Establish and deliver objectives for organizational communication… Show more Direct strategic and tactical human resources operations by designing systems, programs, and policies to drive organizational and people strategies throughout the employee life cycle. Direct and execute talent acquisition, payroll administration, compensation management, personnel records, employee benefits and leave, workers compensation, employee relations, training, and development activities or programs. Establish and deliver objectives for organizational communication, positive employer-employee relationships, and a high level of employee morale. Oversee, lead, and comply with legal and government required laws and reporting regulations affecting the company and human resources function to include collaboration with employment law counsel, HR 3rd party consultants, auditors, and outside government agencies. Serving as primary contact to support global HR initiatives to include (CSR) Corporate Social Responsibility initiatives, Global Standards of Conduct and company social audits. Execute company Health and Benefit Design plans in collaboration with external partners and lead the ongoing delivery, administration and communication of the overall programs. Programs include group health insurance, 401K plan administration, and wellness programs. Continuously seek and identify processes, programs and procedures to positively impact organizational development and personnel performance output. Aim to automate and streamline HR tasks and responsibilities without decreasing talent engagement. Responsible for the leadership and direction of all Human Resources programs to include talent management, talent compliance, total rewards, workers compensation and safety for the Schwan Cosmetics USA manufacturing business operations. Direct all aspects of payroll, benefits, HR billing and HRIS administration ensuring compliance and comprehensive delivery. Develop and oversee HR departmental budget and performance output.

• Senior Human Resources Manager

  • Jun 2018 - Jul 2019

  Murfreesboro, Tennessee Direct and lead all aspects of the Human Resources strategy to include talent management, talent compliance, total rewards and talent development for the Schwan Cosmetics USA business operations. Director of payroll, benefits and HRIS administration ensuring compliance and comprehensive delivery. Manage organizational communication and branding strategy supporting Schwan Cosmetics USA.

• Human Resources Manager

  • Feb 2015 - Jun 2018

  Murfreesboro, Tennessee Plan, direct and organize HR daily operational functions to ensure comprehensive policies and processes are in alignment to achieve organizational effectiveness through full cycle talent management. Direct multiple Human Resource functions to include total rewards administration, performance management, talent acquisition, employee relations and workers compensation. Lead HR strategic planning, objectives and organizational planning. Design programs for… Show more Plan, direct and organize HR daily operational functions to ensure comprehensive policies and processes are in alignment to achieve organizational effectiveness through full cycle talent management. Direct multiple Human Resource functions to include total rewards administration, performance management, talent acquisition, employee relations and workers compensation. Lead HR strategic planning, objectives and organizational planning. Design programs for supervisors/managers to support delivery and alignment with employee relations and talent management compliance. Direct full cycle talent acquisition strategies to achieve workforce planning objectives for hourly and salary level employees through employer branding. Oversee payroll, time and attendance and benefits administration to include quarterly and annual reporting, management of internal/external audits; and leave and return to work programs. Identify process improvements to enhance company wide communication, cost savings, retention and ongoing talent acquisition strategy. Develop activities shaping culture and employee engagement. Develop and facilitate professional training, performance management and new hire orientation/onboarding programs. Lead HR operational staff to meet and contribute to day to day company objectives.



Nissan Motor Corporation

• Japan
• Motor Vehicle Manufacturing
• 700 & Above Employee

• HR/Strategic Talent Acquisition

  • Oct 2013 - Feb 2015

  Franklin, TN Interface with talent management leaders aligning processes to support global business objectives through strategic talent acquisition and onboarding program development. Drive ongoing communication with HRBP teams to support strategic staffing business function objectives for North America. -Manage staffing partners relationships to ensure effectiveness of the strategic talent recruitment program. -Lead and facilitate HRIS recruitment processes to hire co-op students, strategic… Show more Interface with talent management leaders aligning processes to support global business objectives through strategic talent acquisition and onboarding program development. Drive ongoing communication with HRBP teams to support strategic staffing business function objectives for North America. -Manage staffing partners relationships to ensure effectiveness of the strategic talent recruitment program. -Lead and facilitate HRIS recruitment processes to hire co-op students, strategic hires and a high volume of contractor conversions for multiple locations. -Facilitate employment offers, negotiations and background screenings. -Drive multiple talent management projects supporting recruitment initiatives. -Spearheaded the redesign of new hire orientation for execution at all levels of employees across North America. -Execute onboarding program activity for strategic talent acquired to support progressive growth within a specified time. -Created an executive onboarding process and responsible for successful facilitation of all North America executives. -Interact globally (Mexico, Japan) to identify onboarding and recruitment process gaps, calibrate solutions, present data and streamline improvements. Show less



Workforce Initiatives

• United States
• Professional Training and Coaching
• 1 - 100 Employee

• Managing HR Consultant

  • Jun 2011 - Oct 2013

  Murfreesboro, TN Directed full business operations serving career professionals with outplacement services and small businesses with full HR Management support; oversee all aspects of business profits, sustained compliance and directly managed virtual team performance. •Accountable for dotted line supervision to client leadership and direct supervision to remote assistants on performance and development. •Managed multiple clients’ with strategic and functional Human Resources support in… Show more Directed full business operations serving career professionals with outplacement services and small businesses with full HR Management support; oversee all aspects of business profits, sustained compliance and directly managed virtual team performance. •Accountable for dotted line supervision to client leadership and direct supervision to remote assistants on performance and development. •Managed multiple clients’ with strategic and functional Human Resources support in areas of recruitment, performance management, employee relations, corrective coaching, conflict resolution meetings, compliant exits, compensation analysis and other generalist duties. •Influenced business owners’ decisions with facts and predicted outcomes, executing S.W.O.T analysis steps to support revenue, customer service and talent acquisition objectives. •Plan and direct succession planning to support company talent management initiatives. •Designed online and classroom soft skills training programs customized to client needs. •Created employee handbooks, conducted I-9 audits and created exit policies to support unnecessary unemployment claims or risks. •Developed internal and external communications that impacted customer service and workforce conditions. Show less



Manheim

• United States
• Motor Vehicle Manufacturing
• 700 & Above Employee

• HR Generalist

  • Jul 2008 - Jun 2011

  Mt. Juliet, TN Spearheaded all talent acquisition initiatives and directly responsible for supporting payroll, benefits, training, employee relations and safety programs. •Reduced indirect labor costs by managing full cycle recruitment and contingent workforce strategies. •Conducted contract labor audits and created process improvements which enhanced partnerships, communication and sustained clear expectations with staffing vendors. •Coached hiring managers on internal employee… Show more Spearheaded all talent acquisition initiatives and directly responsible for supporting payroll, benefits, training, employee relations and safety programs. •Reduced indirect labor costs by managing full cycle recruitment and contingent workforce strategies. •Conducted contract labor audits and created process improvements which enhanced partnerships, communication and sustained clear expectations with staffing vendors. •Coached hiring managers on internal employee interviewing, selection process and outcomes. •Supervised the recruitment performance outcomes of HR assistant and benefits/payroll administrator. •Processed payroll and leave (FMLA, STD) through PeopleSoft/Oracle for an organization of 400+ employees. •Administered stay interview program analyzed feedback for measurement which contributed to improved employee manager relationships, communication opportunities and awareness of foreseen issues. •Facilitated auction training programs, new hire orientation and safety workshops serving safety, auction development and onboarding objectives. •Supported benefits open enrollment, employee survey programs and auction sale day activities. Show less



Randstad

• Netherlands
• Human Resources Services
• 700 & Above Employee

• Staffing Agent

  • Aug 2006 - Jul 2008

  Smyrna, TN Prospected new clients within assigned territory and created talent acquisition solutions and achieved weekly staffing goals for administrative and industrial talent placements. •Managed the performance, employee relations and client expectations for up to 15 site locations; and processed payroll for up to 100 active employees on a weekly basis. •Established rapport and coached decentralized employees on performance, attendance, meeting client expectations and addressed concerns… Show more Prospected new clients within assigned territory and created talent acquisition solutions and achieved weekly staffing goals for administrative and industrial talent placements. •Managed the performance, employee relations and client expectations for up to 15 site locations; and processed payroll for up to 100 active employees on a weekly basis. •Established rapport and coached decentralized employees on performance, attendance, meeting client expectations and addressed concerns timely and in a professional manner. •Researched and analyzed hourly wage and salary data according to FLSA industry or market position pay averages to negotiate fair and consistent compensation for temporary employees assigned. •Implemented talent appreciation program for decentralized employees to contribute to branch retention strategies. •Diligently partnered with clients at all levels of an organization to implement workforce solutions. Show less



Placement Pros

• Benefits Contact Representative

  • Aug 2005 - Mar 2006

  Responded to employee health benefit inquiries through moderate incoming call center operations and operated CBS proprietary software to track benefits data, eligibility and document all activity. •Collaborated with internal departments to compile data and resolve employee benefit concerns timely, and with follow up calls to confirm resolutions. •Managed the life insurance programs responding to beneficiaries within compliance of confidential data. •Lead contractor… Show more Responded to employee health benefit inquiries through moderate incoming call center operations and operated CBS proprietary software to track benefits data, eligibility and document all activity. •Collaborated with internal departments to compile data and resolve employee benefit concerns timely, and with follow up calls to confirm resolutions. •Managed the life insurance programs responding to beneficiaries within compliance of confidential data. •Lead contractor responsible for the training for incoming contract employees integration into the call center. Show less



Bergman Group

• United States
• Advertising Services
• 1 - 100 Employee

• Office Manager/Media Assistant

  • Dec 2001 - Nov 2004

  Richmond, VA Managed all aspects of reception and performed administrative tasks for staff and senior management to support daily business functions. - Developed and maintained correspondence, reports, office solutions and strong client relationships. - Delegated workflow for temporary and college internship personnel to support educational programs and serve as additional support to the Bergman Group creative staff. - Contributed to media planning with effective marketing solutions for… Show more Managed all aspects of reception and performed administrative tasks for staff and senior management to support daily business functions. - Developed and maintained correspondence, reports, office solutions and strong client relationships. - Delegated workflow for temporary and college internship personnel to support educational programs and serve as additional support to the Bergman Group creative staff. - Contributed to media planning with effective marketing solutions for clients in travel, banking, legal and hospital industries from the direction of the Media Director. Show less



Virginia Commonwealth University

• United States
• Higher Education
• 700 & Above Employee

• Personnel Assistant

  • Sep 2000 - May 2001

  Richmond, VA Proactively supported HR Generalist with personnel functions and administered benefits open enrollment, new hire and employee benefits orientations. Processed personnel action forms, employee benefit selections and diligently assisted employees with all aspects of their employee benefits to include medical, life, dental, retirement and paid time off.



Trigon Blue Cross Blue Shield

• Benefits Customer Advocate

  • Feb 1998 - Sep 2000

  Richmond, VA Delivered excellent customer service to Commonwealth of Virginia employees, group administrators, medical/hospital providers with explanation of benefits, claims processing, appropriate responses via correspondence and selected to train all new hires and temporary staffing for the call center. Displayed a thorough understanding of managed care concepts and provider relations to successfully respond to each inquiry timely, professionally and with quality.