Experience

JSC Systems

• United States
• Public Safety
• 1 - 100 Employee

• Administrative Assistant

  • Nov 2021 - Present



Stark State College

• United States
• Higher Education
• 400 - 500 Employee

• Business Student

  • Oct 2020 - Present



Toyota Motor Sales

• United States
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Business Development Representative

  • Sep 2015 - Oct 2020

  - Identified prospective customers using lead generating methods and performing an average of 60 cold calls per day. - Participated in various incentive programs and contests designed to support achievement of production goals. - Recommended and helped customers select a car based on their needs. - Informed customers about sales and promotions in a friendly and engaging manner. - Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently. Show less



Forever 21

• United States
• Retail Apparel and Fashion
• 700 & Above Employee

• Sales Associate

  • Jan 2011 - Feb 2014

  · Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges. · Prevented store losses using awareness, attention to detail and integrity. · Computed accurate sales prices for purchase transactions. · Worked as a team member performing cashier duties, product assistance and cleaning. · Guaranteed positive customer experiences and resolved all customer complaints. · Maintained adequate cash supply in cash drawers in multiple checkout stations. · Processed merchandise returns and exchanges. Show less



Stark State College

• United States
• Higher Education
• 400 - 500 Employee

• Receptionist

  • Mar 2012 - Aug 2013

  · Provided accurate and appropriate information in response to customer inquiries. · Addressed customer service inquiries in a timely and accurate fashion. · Maintained up-to-date records at all times. · Worked with upper management to ensure appropriate changes were made to improve customer satisfaction. · Properly directed inbound calls in phone queues to improve call flow. · Provided accurate and appropriate information in response to customer inquiries. · Addressed customer service inquiries in a timely and accurate fashion. · Maintained up-to-date records at all times. · Worked with upper management to ensure appropriate changes were made to improve customer satisfaction. · Properly directed inbound calls in phone queues to improve call flow.