Associate Director of Career and Academic Advising

• Mar 2023 - Present

Career Services Specialist

• Nov 2018 - Mar 2023

• Counsel clients one-on-one regarding current situation, desires, aptitudes, education, and employment history. • Conduct scheduled resume and interview workshops and job search training to promote gainful employment. • Established partnership with College of Coastal Georgia to financially assist academically at- risk students returning to school. • Provide recommendations and analytical data to Workforce Development Leadership to support implementation of new programs for designated area • Connected with business and recruiters to build relationships and increase opportunities for students. • Enhanced community outreach to bring in new candidates, highlight programs and meet targets. • Manage over 50 program participants with achieving career and educational goals Show less

Licensing Specialist

• Mar 2016 - Nov 2018

• Worked closely with foster parents to determine eligibility and verify accuracy and integrity of application data • Stayed up to date on Georgia laws and licensing requirements to complete accurate and efficient reviews • Updated and maintained database of existing and potential foster parents in GA-Score • Maintained high level of confidentiality in all client cases, following strict guidelines and recommendations • Managed case load of 7 families, including screening and investigation, child removal processes, permanency planning, and family resource support. Show less

Teller

• Jul 2015 - Mar 2016

• Identified sales opportunities and referred customers to branch partners in financial services. • Executed customer transactions, including deposits, withdrawals, money orders and checks. • Coordinated daily cash reconciliation in high-volume location. • Maintained balancing record with 95% rate of accuracy. • Identified sales opportunities and referred customers to branch partners in financial services. • Executed customer transactions, including deposits, withdrawals, money orders and checks. • Coordinated daily cash reconciliation in high-volume location. • Maintained balancing record with 95% rate of accuracy.

Teller III

• Sep 2012 - Jul 2015

• Rapidly and efficiently prepared customer and ATM cash and change orders. • Coordinated daily cash reconciliation in high-volume location. • Provided high level of customer service through friendly approach, strong professionalism, and timely assistance with customer transactions. • Served needs of more than 75 customers in busy bank drive thru environment. • Rapidly and efficiently prepared customer and ATM cash and change orders. • Coordinated daily cash reconciliation in high-volume location. • Provided high level of customer service through friendly approach, strong professionalism, and timely assistance with customer transactions. • Served needs of more than 75 customers in busy bank drive thru environment.

Personal Banker / Senior Teller

• Jun 2006 - Jun 2012

• Processed all new account transactions and maintained existing accounts • Sold bank products and services • Maintained good customer relations, by researching and resolving customer questions, problems, and concerns • Served as ATM/Vault teller by assisting tellers in solving problems with members and balancing issues • Processed all new account transactions and maintained existing accounts • Sold bank products and services • Maintained good customer relations, by researching and resolving customer questions, problems, and concerns • Served as ATM/Vault teller by assisting tellers in solving problems with members and balancing issues

Assistant Front Office Coordinator

• May 2000 - Jun 2006

• Ran daily reports and completed office reconciliations • Performed register and safe counts • Ordered money for the vault and prepared cash shipments • Processed Money Orders and Western Unions • Maintained the Customer Service Desk and the Lottery counter • Ran daily reports and completed office reconciliations • Performed register and safe counts • Ordered money for the vault and prepared cash shipments • Processed Money Orders and Western Unions • Maintained the Customer Service Desk and the Lottery counter