Tea Siderius
Senior CRM Manager at Probo Deutschland- Claim this Profile
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Duits Full professional proficiency
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Engels Full professional proficiency
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Frans Elementary proficiency
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Nederlands Native or bilingual proficiency
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Fries Native or bilingual proficiency
Topline Score
Bio
Maria Teresa Heichele
Tea is a hard working team member who constantly aims to do her best to exceed expectations. She doesn’t only set high standards for herself but she also goes out of her way to support the rest of the team to collectively achieve set goals. To top this off, Tea’s customer service is unparalleled. She is valued by her colleagues and is an asset to the team.
George Kostas
I had the chance to cooperate with Tea during my relocation to Frankfurt, Germany back on Dec 2017 - where she acted as my key relocation facilitator. Her unique customer oriented attitude, professionality, business orientation as well as her in depth knowledge of relocation "cycle" in Germany were extremely valuable for me - house searching, rental contract support, state registration, banking "protocols" were areas that Tea's contribution and value added services made the difference!
Maria Teresa Heichele
Tea is a hard working team member who constantly aims to do her best to exceed expectations. She doesn’t only set high standards for herself but she also goes out of her way to support the rest of the team to collectively achieve set goals. To top this off, Tea’s customer service is unparalleled. She is valued by her colleagues and is an asset to the team.
George Kostas
I had the chance to cooperate with Tea during my relocation to Frankfurt, Germany back on Dec 2017 - where she acted as my key relocation facilitator. Her unique customer oriented attitude, professionality, business orientation as well as her in depth knowledge of relocation "cycle" in Germany were extremely valuable for me - house searching, rental contract support, state registration, banking "protocols" were areas that Tea's contribution and value added services made the difference!
Maria Teresa Heichele
Tea is a hard working team member who constantly aims to do her best to exceed expectations. She doesn’t only set high standards for herself but she also goes out of her way to support the rest of the team to collectively achieve set goals. To top this off, Tea’s customer service is unparalleled. She is valued by her colleagues and is an asset to the team.
George Kostas
I had the chance to cooperate with Tea during my relocation to Frankfurt, Germany back on Dec 2017 - where she acted as my key relocation facilitator. Her unique customer oriented attitude, professionality, business orientation as well as her in depth knowledge of relocation "cycle" in Germany were extremely valuable for me - house searching, rental contract support, state registration, banking "protocols" were areas that Tea's contribution and value added services made the difference!
Maria Teresa Heichele
Tea is a hard working team member who constantly aims to do her best to exceed expectations. She doesn’t only set high standards for herself but she also goes out of her way to support the rest of the team to collectively achieve set goals. To top this off, Tea’s customer service is unparalleled. She is valued by her colleagues and is an asset to the team.
George Kostas
I had the chance to cooperate with Tea during my relocation to Frankfurt, Germany back on Dec 2017 - where she acted as my key relocation facilitator. Her unique customer oriented attitude, professionality, business orientation as well as her in depth knowledge of relocation "cycle" in Germany were extremely valuable for me - house searching, rental contract support, state registration, banking "protocols" were areas that Tea's contribution and value added services made the difference!
Credentials
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DAA Career Coaching for academics Modul I/II/III
Deutsche Angestellten Akademie - DAAMar, 2020- Sep, 2024 -
Goethe-Zertifikat C1
Goethe InstitutOct, 2014- Sep, 2024 -
HBO Communicatie diploma
Hogeschool Inholland (first Ichthus Hogeschool Rotterdam)Jun, 1998- Sep, 2024
Experience
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Probo Deutschland
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Germany
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Printing Services
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1 - 100 Employee
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Senior CRM Manager
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Mar 2023 - Present
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Dotec LiftAssists
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Netherlands
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Automation Machinery Manufacturing
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1 - 100 Employee
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Sales support coördinator
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Feb 2022 - Feb 2023
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Cendris Customer Contact
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Netherlands
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Financial Services
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1 - 100 Employee
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Contactspecialist
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Dec 2020 - Feb 2022
Personal cliënt satisfaction rate of 89% (common rate 35-50% in the business) Personal cliënt satisfaction rate of 89% (common rate 35-50% in the business)
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Deutsche Angestellten Akademie - DAA
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Germany
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Education
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700 & Above Employee
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Student
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Oct 2019 - Oct 2020
Individual career coaching Innovative application strategies Self-marketing strategies Profiling, strength- and weakness analysis Goal planning and self-discovery Interview and assessment center training Individual career coaching Innovative application strategies Self-marketing strategies Profiling, strength- and weakness analysis Goal planning and self-discovery Interview and assessment center training
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Cartus
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Argentina
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Paper and Forest Product Manufacturing
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Consultant - Destination Services
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Nov 2016 - Oct 2019
Achievements: • Top Performer Recognition Award for managing relocation services in Germany and Switzerland in 2018 • Received the highest client evaluation score from 40 clients in 2017 and 2018; • Successfully managed the relocation services for 70 clients and their families from the 6 continents annually; Responsibilities: • Managing and coordination the relocation services in its entirety (Visa Support, Bank Account Opening, Registration in Germany and Switzerland...) for high profile corporate clients; • Acting project manager and the single point of contact for the delivery of all services in a Service Agreement; • Supporting clients departure services to support and negotiate the landlords contract conditions; • Coordination of Research Department, Technicians and Field Consultants at Cartus. Show less
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Palladium Mobility Group
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Human Resources Services
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1 - 100 Employee
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Relocation Consultant
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Jan 2016 - Nov 2016
Provide face-to-face customer services to international transferees in Munich - Home Finding - Area Orientation - School Search - Settling-In Assistance - Departure Service Provide face-to-face customer services to international transferees in Munich - Home Finding - Area Orientation - School Search - Settling-In Assistance - Departure Service
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Editor
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Jan 2011 - Nov 2015
Supporting the communication of information for Daimler; editing the information flow of the Dutch and Belgian newsfeed for the new navigation/communication systems of Daimler Supporting the communication of information for Daimler; editing the information flow of the Dutch and Belgian newsfeed for the new navigation/communication systems of Daimler
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Family
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Retail
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Staying at home with my 4 children
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Oct 2003 - Dec 2010
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TwynstraGudde
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Netherlands
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Business Consulting and Services
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200 - 300 Employee
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Communication Assistent
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Jan 2001 - Jan 2003
Internal & external communication, administration, organisation of the participation on exhibitions (like MIPIM, Cannes) Internal & external communication, administration, organisation of the participation on exhibitions (like MIPIM, Cannes)
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Bentacera
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Netherlands
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Financial Services
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200 - 300 Employee
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Eventmanager
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Jan 2001 - Apr 2001
Managing the organisation of several events such as the opening of the new BentAcera Accountants headquarter in Heerenveen. Managing the organisation of several events such as the opening of the new BentAcera Accountants headquarter in Heerenveen.
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KLM
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United Arab Emirates
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International Trade and Development
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1 - 100 Employee
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Communication Assistant
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Jan 2000 - Dec 2000
Managing the website, commercials and advertisements, responsible for the internal communication Managing the website, commercials and advertisements, responsible for the internal communication
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Pluspoint
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Netherlands
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Advertising Services
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1 - 100 Employee
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Marketingcommunication Assistant
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May 1998 - May 1999
Managing the external communication (brochures, leaflets, posters, etc.) for customer Intertoys Managing the external communication (brochures, leaflets, posters, etc.) for customer Intertoys
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Education
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1994 - 1998
Hogeschool Inholland
Bachelor's degree, Communicatie -
1994 - 1998
Ichthus Hogeschool Rotterdam
Bachelor's degree, Communicatie
Community
