Customer Support Associate

• Oct 2019 - Present

- Ensuring patient safety is at utmost priority - Specific knowledge of Patient Visits per Sponsor/protocol study design- Ensure proper support is provided to clients of multiple roles, across multiple organizations

Contract Designer

• Jul 2011 - Sep 2019

Spreading the gospel of good typography, design, and production practices to the machine that is Corporate America. On a as-needed basis.

Designer, Contractor via Creative Circle

• Jan 2019 - May 2019

Contributed to the complete re-brand of all sales and marketing collateral for portable medical devices from the Alere brand to the global Abbot brand—specifically focusing on the Indian, the Southeast Asian, and Japan region.

Graphic Design Specialist, Contractor via Creative Circle

• Oct 2018 - Dec 2018

Provided conceptual and production support of print, digital, social, and video content to the Internal Corporate Communications team and the Public Relations team.

Studio Designer, Contractor via Creative Circle

• May 2018 - Oct 2018

Provided support to the marketing and creative team for Biogen branded drugs: Tecfidera, Tysabri, Avonex, Plegridy, and Spinraza. Produce print collateral for trade shows and company sponsored events such as MS Walk 2018.

Studio Designer

• Jun 2015 - Aug 2017

Lead studio designer managing all integrated marketing content—including detailed mobile, web, and social media content—for the launch of Novartis Oncology branded drug, Kisqali.Provided support of content creation and asset management for various Novartis Pharmaceutical Company branded drugs: Gleevec, Cosentyx, Alcon, and Focalin.Regularly manage over 5 projects a week from concept to finalization and production, not limited to the following:• Brochures• Welcome Kits• Billboards• Homepage Takeovers• Interstitials• Social Media Branded Pages (Mobile and Desktop)• Pitch Decks• Facebook, Twitter, Linked In advertisements

Digital Production Artist / Motion Graphics Designer

• May 2012 - Jun 2014

Provided creative and production support to national client accounts— JetBlue, National Geographic, Ernst & Young, Cellular One, Honda/Acura, The U.S. Army—from conceptualizing, producing and publishing content for social media campaigns and homepage takeovers, to creating media and production content to support award-winning prime time TV programs such "Killing Lincoln" and "Killing Kennedy" on National Geographic TV.

Production Designer

• Jul 2007 - Aug 2011

Lead Production Designer for the Boston Studio Comcast/Xfinity and Aflac accounts. As Lead Production Designer for Comcast/Xfinity, managed over 300 print and marketing collateral for the launch of the Xfinity brand. Communicated with the New York office Creative, Delivery, and Production team on a daily basis to conceptualize, design, and release time-sensitive print collateral to various vendors. Print collateral ranged from user manuals and brochures, newspaper flyers, and direct-mail content to magazine ads, billboards, and home-package install content.Regularly manage over 5 projects a week from concept to finalization and production, not limited to the following:• Brochures• Welcome Kits• Magazine Ads, Spreads, and Covers• Flyers and Posters• Billboards• Pitch Decks

Night Shift Associate

• Apr 2006 - Nov 2006

Express Service Technician

• Oct 2004 - May 2005

• Honda Diagnosis Systems• Brake Maintenance• Tire Maintenance• Suspension Maintenance• Electrical Maintenance• Grease and Lubrication on joints, suspensions, and mechanical parts

Production Artist

• Jun 2003 - Jun 2004

Developed and honed my print capabilities with guidance and mentoring from creative and advertising veterans.• Color Theory and Management (RGB, CMYK, Spot Color, Varnish and Aqueous Plates) • Low and High Volume Print Production Processes (Loose Mechanical Composition, Work in Progress, Final Mechanical Compositions, Electronic Mechanical)• Delivery File Integrity (Preflight, Color Separation, TTF/OTF/TrueType/PostScript Fonts)• Shift + Command + Option + K