Finance Specialist

• Jul 2022 - Present

Server

• Apr 2021 - Present

Sales Consultant

• Sep 2020 - Mar 2021

Sales & product specialist for a high-volume, minimally staffed New vehicle Dealership Maintained outstanding knowledge of constantly evolving product specifications and features Maintained excellent rapport with customers throughout and after the purchasing process Positioned self as top performing salesperson within 3 months of hire Sales & product specialist for a high-volume, minimally staffed New vehicle Dealership Maintained outstanding knowledge of constantly evolving product specifications and features Maintained excellent rapport with customers throughout and after the purchasing process Positioned self as top performing salesperson within 3 months of hire

General Manager

• Sep 2018 - Mar 2020

Demonstrated PY growth of 6.3%, well beyond projected annual grown of 2%. Maintained controllable profit margin of over 31% while ensuring prime cost remained below 60%, despite minimum wage increases. Oversaw all aspects of award winning, nationally-recognized seafood restaurant. Extensive knowledge regarding the handling of a diverse array of seafood / oysters, and associated particulars. Oversaw the renovation of aesthetics and rejuvenations of a 25+ year-old aging structure. Worked side-by-side with director of operations and company-wide executive chef, Sheila Lucero to facilitate global alignment of menus and protocols, congruent with a rapidly expanding concept. Designed and executed specialty menus with James Beard awardee chefs for high-profile collaboration dinners. Oversaw all aspects of development, planning, and execution of off-site catering events, ranging from 50-person plated dinners to larger volume $10k+ functions. Show less

Operations Manager

• Aug 2017 - Sep 2018

Opening General Manager for new 120-seater Louisville location. Interviewed, hired, and trained all FoH staff and Regional Kitchen Manager. Initial programming (and training of FoH staff) of POS. Developed all necessary documents and spread sheets for tip allocation within a tip-pool environment. Planned, marketed, and executed two soft-openings into the grand opening. Developed all in-house procedures, training manuals, employee handbooks, and menu guides. Developed and implemented product-knowledge training and quizzing programs. Maintained all employee records and necessary certifications. Complete execution of company-wide payroll. Worked closely with the Regional Kitchen Manager to re-cost dishes, develop BoH labor costing, and economize purchasing (food and sundries). Maintained active service contracts for essentials, equipment, and city-required maintenance. Congruently, I ran the established Boulder location, overseeing all aspects of operations. Cost analysis performed to improve CoG’s and CoL. Developed menu with ownership based on product mix, and product cross-utilization. Developed HR documents, manuals, and new hire files necessary for multiple location administration. Executed lunch and dinner service 5 days a week. Developed customer database in order to facilitate and streamline marketing for both the Boulder and Louisville location. Show less

General Manager

• May 2014 - Aug 2017

Oversaw hiring and training of all FoH. Monthly development of front and back costed schedules based on sales projections. Regular sales and cost analysis to streamline labor and food/beverage costs. Sales forecasting to determine appropriate staffing for upcoming holidays/special events. Maintained employee HR and payroll documents. Regular planning, development, and execution of specialty price-fixe dinners. Oversaw roll-out of seasonal menu changes (costing, POS programming, and staff training). Coordination with executive chef and catering branch to ensure timely execution and planning of large-scale off-site catering. Planning and execution of in-house private events (40-150 heads, holiday parties, wedding rehearsals/receptions, corporate functions, etc…). Executed lunch and dinner service 5 days-per-week. Show less

Assistant General Manager

• Oct 2012 - Apr 2014

Server, Line Cook, Manager

• Mar 2006 - Aug 2012