Experience

Euphoria

• United States
• Software Development
• 1 - 100 Employee

• Interim CEO

  • Aug 2023 - 5 months

  Remote Temporarily managing day to day operations of Euphoria.

• Co-Founder

  • Jul 2020 - 3 years 6 months

  Remote Our mission is to empower transgender individuals to have agency in their gender transition by providing access to credible, relevant information and allowing users to create a custom roadmap toward accomplishing their personal goals.



GitLab

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Group Manager, Product - Data Science AI/ML

  • Jun 2022 - 1 year 7 months

  Remote Responsible for managing the team of product managers covering our Data Science section including: AI-Powered generative AI capabilities and ModelOps. GitLab ModelOps aims to bring data science into GitLab both within existing features to drive productivity and efficency, but also empowering GitLab customers to build and integrate data science workloads within GitLab.

• Principal Product Manager, Machine Learning & Artificial Intelligence

  • Dec 2020 - Aug 2022

  Remote Oct 2021 - July 2022 - Helping GitLab establish our ModelOps stage empowering customers to better run ML/AI workloads as well as embed data science into Gitlab features to make them smarter. Dec 2020 - Oct 2021 - Helping GitLab build our Application Security Testing suite leading the Static Application Security Testing (SAST) Team and Vulnerability Research Team

• Senior Product Manager, Secure

  • Jan 2020 - Dec 2020

  Remote We help the world develop more secure software. Security capabilities, integrated into your development lifecycle. GitLab is an open core company which develops software for the software development lifecycle used by more than 100,000 organizations and has an active community of more than 2200 contributors. GitLab believes in a world where everyone can contribute.



Product Trust Investments

• United States
• Investment Management

• Founder & Lead Investor

  • Jan 2019 - 5 years

  Remote Impact Angel Investing | Advisement | Consulting Investing in new startups with diverse teams building inclusive and ethical technology products.



Carbon Zero Financial

• United States
• Financial Services
• 1 - 100 Employee

• Advisor, Product & Security

  • Sep 2020 - Aug 2021

  Austin, Texas, United States We're building a credit card to measure and neutralize your carbon footprint with every swipe, automatically.



AIMaps(Asset Intelligence Maps)

• United States
• Software Development

• Advisor, Product & Security

  • Sep 2018 - Dec 2020

  Austin, Texas AIMaps is a modern asset management platform that helps companies track assets, monitor their integrity, and intelligently audit maintenance schedules. • Advise product decisions as initial web and mobile app is being developed. • Guide architectural decisions to ensure future flexibility and scale as we rapidly grow. • Establish initial company culture of inclusion and focus on the customer.



New Knowledge

• Senior Product Manager, Data Science

  • Jan 2019 - Dec 2019

  Austin, Texas Area New Knowledge was an information integrity company using data science to detect fake news, disinformation, and inauthentic behavior online. Taylor left the company as it pivoted away from this mission and rebranded to focus on brand and marketing intelligence tools.



Duo Security

• United States
• Computer and Network Security
• 300 - 400 Employee

• Senior Product Manager, Mobile

  • Jul 2017 - Jan 2019

  Austin, Texas Area Duo was recently acquired by Cisco. Duo Security protects organizations against data breaches by ensuring only legitimate users and appropriate devices have access to sensitive data and applications - anytime, anywhere. Duo helps over 10,000+ customers in 100+ countries secure half a billion authentication events every month. • Develop product strategy and roadmap for Duo Mobile, a mobile endpoint security app helping millions of people secure their devices and authenticate… Show more Duo was recently acquired by Cisco. Duo Security protects organizations against data breaches by ensuring only legitimate users and appropriate devices have access to sensitive data and applications - anytime, anywhere. Duo helps over 10,000+ customers in 100+ countries secure half a billion authentication events every month. • Develop product strategy and roadmap for Duo Mobile, a mobile endpoint security app helping millions of people secure their devices and authenticate millions of times per day. • Released of industry-first mobile security hygiene tool actively being used by millions of people. • Lead proof of concept implementation of new Android 9 security feature--Android Protected Confirmation--announced in partnership with Google onstage at I/0 Developer conference in May 2018. • Modernized Duo Mobile design for the first time in 5 years, with zero support burden or customer escalations. • Motivate a team of agile mobile developers as Product Owner. • Launch new mobile features across 18 app releases (and counting) increasing average app rating while reducing support costs and increasing stability. • Created and maintain company-wide customer facing roadmap and ongoing sales and support team enablement. • Presented at 5 industry events, published 6 product feature blog posts, and hosted a webinar on topics including: building products people trust, mobile endpoint security, and BeyondCorp networks. • Founding co-leader for LGBTQ+ employee action group Show less



WP Engine

• United States
• Information Technology & Services
• 700 & Above Employee

• Product Manager, Developer Tools & Partner Success

  • Nov 2015 - Jul 2017

  Austin, Texas Area WP Engine is the leading digital experiences platform on WordPress. 5% of the web visits a site on WP Engine’s platform every day. WP Engine supports over 60,000 customers in over 140 countries, and over 500,000 web experiences globally • Focused on product strategy and roadmap planning for WP Engine’s developer tools. • Motivated multiple concurrent agile development teams as Product Owner. • Launched industry-first open source PHP compatibility tool used by 20k+ users with 75k+… Show more WP Engine is the leading digital experiences platform on WordPress. 5% of the web visits a site on WP Engine’s platform every day. WP Engine supports over 60,000 customers in over 140 countries, and over 500,000 web experiences globally • Focused on product strategy and roadmap planning for WP Engine’s developer tools. • Motivated multiple concurrent agile development teams as Product Owner. • Launched industry-first open source PHP compatibility tool used by 20k+ users with 75k+ downloads and generating industry press coverage. • Presented at 13 industry conferences, published 23 blog posts, 4 white-papers, & hosted 2 webinars about internet technology thought-leadership (wpeng.in/taylor) • Organized WP Engine’s inaugural march in Austin’s 2016 Pride Parade as well as championing internal diversity & inclusion events. Lead Pride employee group in 2017.

• Technical Product Manager, Customer Experience

  • Dec 2014 - Nov 2015

  Austin, Texas Area • Mobilized efforts of 2 engineering teams (8 devs) delivering 18 new features in less than 3 quarters that have empowered customers, reduced cost of revenue, increased support efficiency, and generated new monthly recurring revenue. • Launched industry-leading Automated Migration onboarding tool. Used by 32k+ customers migrating 130k+ sites, reduced churn by 61%, and reduced new support requests by 35%. (wpeng.in/migrate) • Led Go-to-Market plan for an automated campaign driving… Show more • Mobilized efforts of 2 engineering teams (8 devs) delivering 18 new features in less than 3 quarters that have empowered customers, reduced cost of revenue, increased support efficiency, and generated new monthly recurring revenue. • Launched industry-leading Automated Migration onboarding tool. Used by 32k+ customers migrating 130k+ sites, reduced churn by 61%, and reduced new support requests by 35%. (wpeng.in/migrate) • Led Go-to-Market plan for an automated campaign driving customers to upgrade from monthly to annual plans, netting $300k in upfront cash in 1 month. Encourages annual payments for ~30% of monthly net-new customers. • Contribute to company blog (wpeng.in/taylor) driving 50k+ unique visitors, hosted a developer focused webinar with 50 attendees, and wrote two white-papers that are now integral to the enterprise sales process.

• User Experience Designer

  • Sep 2014 - Dec 2014

  Austin, Texas Area • Shaped end to end customer experience while driving KPIs. • Redesigned customer facing SSL system providing usability improvements, reducing SSL support time-to-resolve by 45%, and support quantity by 30%. • Designed new product features and improve usability of existing interfaces.



Digital Design by Taylor McCaslin

• United States
• Design Services

• Freelance Digital Designer & Developer

  • Jul 2010 - May 2017

  Austin, Texas • Managed 35+ projects from initial concept through release. • Implement digital solutions for small and medium sized business (SMB) -- focus placed on user experience and interaction design -- techniques include site mapping‚ wireframing‚ information architecture, prototyping‚ user experience (UX), interaction design (IxD), and user interface design (UI) • Development of semantic and valid markup for custom digital solutions: -- HTML / CSS / JS, jQuery, REST APIs, XML / JSON… Show more • Managed 35+ projects from initial concept through release. • Implement digital solutions for small and medium sized business (SMB) -- focus placed on user experience and interaction design -- techniques include site mapping‚ wireframing‚ information architecture, prototyping‚ user experience (UX), interaction design (IxD), and user interface design (UI) • Development of semantic and valid markup for custom digital solutions: -- HTML / CSS / JS, jQuery, REST APIs, XML / JSON, SQL, PHP, Python, WordPress, GIT / SVN / Github Show less



Indeed

• United States
• Technology, Information and Internet
• 700 & Above Employee

• Interaction Designer, Mobile

  • Sep 2013 - Sep 2014

  Austin, Texas Area More people find jobs on Indeed than anywhere else. Indeed is the #1 job site in the world and allows job seekers to search millions of jobs on the web or mobile in 50+ countries and 28 languages. More than 180 million people each month search for jobs, post resumes, and research companies on Indeed, and Indeed is the #1 source of external hires for thousands of companies. • Cross-functional member of the Design, Mobile, and Product Teams • Collaborate with engineers, developers, and… Show more More people find jobs on Indeed than anywhere else. Indeed is the #1 job site in the world and allows job seekers to search millions of jobs on the web or mobile in 50+ countries and 28 languages. More than 180 million people each month search for jobs, post resumes, and research companies on Indeed, and Indeed is the #1 source of external hires for thousands of companies. • Cross-functional member of the Design, Mobile, and Product Teams • Collaborate with engineers, developers, and marketers to release improvements that help 180 million job seekers every month • Design and develop experiences that are internationalized into 28 languages • Implement and measure A/B tests to improve UX, UI, and KPIs • Execute web-based marketing initiatives • Participate in weekly design reviews and product meetings • Contribute to UX/UI/IxD of company products • Designed, developed, and launched Indeed Apply for WordPress Plugin Show less



Lin Digital - A Nexstar Digital Company

• United States
• Advertising Services
• 1 - 100 Employee

• Contract Creative Developer

  • Aug 2013 - Sep 2013

  Austin, Texas Area LIN Digital creates highly customized and effective digital marketing campaigns for some of the nation's most respected agencies and brands. • Cross-functional member of the Creative Team: collaborated with fellow developers, designers, and marketers to actualize interactive projects • Accelerated the Creative and Development Team’s velocity by developing full stack frameworks, scripts, tools, and processes. • Design and Development of WordPress and Drupal websites for… Show more LIN Digital creates highly customized and effective digital marketing campaigns for some of the nation's most respected agencies and brands. • Cross-functional member of the Creative Team: collaborated with fellow developers, designers, and marketers to actualize interactive projects • Accelerated the Creative and Development Team’s velocity by developing full stack frameworks, scripts, tools, and processes. • Design and Development of WordPress and Drupal websites for medium-sized to enterprise businesses Show less



The Cohen New Works Festival

• United States
• Artists and Writers

• Information Technology Manager, Executive Committee Member

  • Nov 2011 - May 2013

  Austin, Texas Area The Cohen New Works Festival is a week-long showcase of new work created by The University of Texas at Austin students. • Responsible for the information systems which planed‚ organized‚ & scheduled a festival with 180+ events‚ $30k budget, and 8‚000 patrons: -- created and released the Festival's first mobile app (Android/iOS/HTML5) -- adapted Festival Guide into an interactive online schedule -- implemented digital ticketing system that managed 12,000+ tickets --… Show more The Cohen New Works Festival is a week-long showcase of new work created by The University of Texas at Austin students. • Responsible for the information systems which planed‚ organized‚ & scheduled a festival with 180+ events‚ $30k budget, and 8‚000 patrons: -- created and released the Festival's first mobile app (Android/iOS/HTML5) -- adapted Festival Guide into an interactive online schedule -- implemented digital ticketing system that managed 12,000+ tickets -- redesigned and developed the Festival website: www.newworksfestival.org • Lead group panel, "Tech Talk: A Workshop for Information Technology in the Arts" Show less



Out for Undergrad

• United States
• Professional Training and Coaching
• 1 - 100 Employee

• Out for Undergraduate Technology Conference Participant

  • Feb 2013 - Feb 2013

  Facebook HQ, Palo Alto, California The mission of the Out for Undergraduate (O4U) Technology Conference is to educate, inspire and advance LGBT undergraduate students in challenging technical and non-technical positions within the world’s leading technology companies. • Developed mentoring relationship with LGBT Professional in the Tech Industry • Networked and befriended a diverse group of future LGBT leaders in the Tech Industry • Contributed to UX session discussions



Bazaarvoice

• United States
• Software Development
• 700 & Above Employee

• Product Design Intern

  • May 2012 - Aug 2012

  Austin, Texas Area Bazaarvoice connects brands, retailers and consumers in the world's largest shopper network, delivering ROI through reviews, analytics and targeted media. • Developed living style guide and front-end framework: -- created to document and unify platform interface and experience across company’s existing and future software as a service (SaaS) offerings -- designed to accelerate velocity of internal cross-functional Product Teams • Conducted and observed usability testing… Show more Bazaarvoice connects brands, retailers and consumers in the world's largest shopper network, delivering ROI through reviews, analytics and targeted media. • Developed living style guide and front-end framework: -- created to document and unify platform interface and experience across company’s existing and future software as a service (SaaS) offerings -- designed to accelerate velocity of internal cross-functional Product Teams • Conducted and observed usability testing sessions • Participated in weekly UX design reviews • Contributed to user interface (UI) design of next major platform iteration Show less



T & C Trucking, LLC

• Administrative Assistant & IT Manager

  • Feb 2007 - Mar 2012

  Tyler, Texas Area • Implemented and managed company database • Automated fuel tax workflow‚ increasing accuracy‚ and tripling efficiency • Coordinated IT solutions to fulfill administrative filing needs‚ improving workflows by 25%



NASA - National Aeronautics and Space Administration

• United States
• Aviation and Aerospace Component Manufacturing
• 700 & Above Employee

• High School Aerospace Scholar

  • Nov 2008 - Jul 2009

  Houston, Texas Area High School Aerospace Scholars, or HAS, is an interactive online learning experience highlighted by a weeklong internship. From across the state of Texas, students are selected to participate by their state legislator through a competitive process. Selected students are encouraged to study mathematics, science, engineering and computer science by interacting with engineers at NASA's Johnson Space Center.