Taylor Robinson
Delivery Specialist at Rinse- Claim this Profile
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Bio
JaNay Amos
It is my pleasure to write this letter of recommendation for Taylor Robinson. As an IT tech support specialist, Taylor has shown great competence and professionalism in her work. Her recent completion of the Google IT Support Certificate program has only added to her already impressive skills and knowledge in the field. As a student studying IT support with Taylor, I have been impressed with her attention to detail and her ability to troubleshoot technical issues with ease. She is highly organized, efficient, and always meets deadlines. Her strong communication skills also make her a valuable team player, as she is able to effectively communicate technical information to others in a way that is easy to understand. Beyond her technical abilities, Taylor has a true passion for IT and technology in general. She is always seeking to learn and improve her skills, and she has a genuine interest in finding solutions to complex problems. This passion makes her a valuable asset to any team, as she is able to bring a unique perspective and dedication to her work. In summary, I highly recommend Taylor Robinson for any IT tech support position. Her professional demeanor, technical expertise, and genuine passion for technology make her an exceptional candidate. Please do not hesitate to contact me if you have any questions or would like further information.
JaNay Amos
It is my pleasure to write this letter of recommendation for Taylor Robinson. As an IT tech support specialist, Taylor has shown great competence and professionalism in her work. Her recent completion of the Google IT Support Certificate program has only added to her already impressive skills and knowledge in the field. As a student studying IT support with Taylor, I have been impressed with her attention to detail and her ability to troubleshoot technical issues with ease. She is highly organized, efficient, and always meets deadlines. Her strong communication skills also make her a valuable team player, as she is able to effectively communicate technical information to others in a way that is easy to understand. Beyond her technical abilities, Taylor has a true passion for IT and technology in general. She is always seeking to learn and improve her skills, and she has a genuine interest in finding solutions to complex problems. This passion makes her a valuable asset to any team, as she is able to bring a unique perspective and dedication to her work. In summary, I highly recommend Taylor Robinson for any IT tech support position. Her professional demeanor, technical expertise, and genuine passion for technology make her an exceptional candidate. Please do not hesitate to contact me if you have any questions or would like further information.
JaNay Amos
It is my pleasure to write this letter of recommendation for Taylor Robinson. As an IT tech support specialist, Taylor has shown great competence and professionalism in her work. Her recent completion of the Google IT Support Certificate program has only added to her already impressive skills and knowledge in the field. As a student studying IT support with Taylor, I have been impressed with her attention to detail and her ability to troubleshoot technical issues with ease. She is highly organized, efficient, and always meets deadlines. Her strong communication skills also make her a valuable team player, as she is able to effectively communicate technical information to others in a way that is easy to understand. Beyond her technical abilities, Taylor has a true passion for IT and technology in general. She is always seeking to learn and improve her skills, and she has a genuine interest in finding solutions to complex problems. This passion makes her a valuable asset to any team, as she is able to bring a unique perspective and dedication to her work. In summary, I highly recommend Taylor Robinson for any IT tech support position. Her professional demeanor, technical expertise, and genuine passion for technology make her an exceptional candidate. Please do not hesitate to contact me if you have any questions or would like further information.
JaNay Amos
It is my pleasure to write this letter of recommendation for Taylor Robinson. As an IT tech support specialist, Taylor has shown great competence and professionalism in her work. Her recent completion of the Google IT Support Certificate program has only added to her already impressive skills and knowledge in the field. As a student studying IT support with Taylor, I have been impressed with her attention to detail and her ability to troubleshoot technical issues with ease. She is highly organized, efficient, and always meets deadlines. Her strong communication skills also make her a valuable team player, as she is able to effectively communicate technical information to others in a way that is easy to understand. Beyond her technical abilities, Taylor has a true passion for IT and technology in general. She is always seeking to learn and improve her skills, and she has a genuine interest in finding solutions to complex problems. This passion makes her a valuable asset to any team, as she is able to bring a unique perspective and dedication to her work. In summary, I highly recommend Taylor Robinson for any IT tech support position. Her professional demeanor, technical expertise, and genuine passion for technology make her an exceptional candidate. Please do not hesitate to contact me if you have any questions or would like further information.
Credentials
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Technical Support Fundamentals
GoogleJun, 2023- Sep, 2024 -
IT Security
Google -
Operating systems and you
Google -
System Administraton and IT infrastructure services
Google -
The bits and bytes of computer networking
Google
Experience
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Rinse
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United States
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Consumer Services
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1 - 100 Employee
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Delivery Specialist
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Jan 2023 - Present
Delivers laundry to customers around the Los Angeles area Delivers laundry to customers around the Los Angeles area
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Self-employed
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Real Estate
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1 - 100 Employee
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Dog Walker
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Jan 2008 - Mar 2023
•Developed and maintained a long lasting and loyal customer base by providing top level customer service and care to over 50 clients and their pets •Created an individualized schedule based on the needs and requests of clients that were received via phone, email, or text message •Conducted new client meetings which consisted of: meeting clients and pets; gathering pet information; and answering questions •Understood special request and conditions for each dog •Provided in home… Show more •Developed and maintained a long lasting and loyal customer base by providing top level customer service and care to over 50 clients and their pets •Created an individualized schedule based on the needs and requests of clients that were received via phone, email, or text message •Conducted new client meetings which consisted of: meeting clients and pets; gathering pet information; and answering questions •Understood special request and conditions for each dog •Provided in home daytime, evening and overnight pet care •Recorded which dog(s) walked, how long the walks were, anything abnormal that was noticed during the walk •Administered oral and topical medications as well as gave insulin injections •Provided house sitting duties which included: collected mail, newspaper and packages; watered plants; put garbage/recycling bins out on designated days •Collected payment and kept track of customer accounts Show less •Developed and maintained a long lasting and loyal customer base by providing top level customer service and care to over 50 clients and their pets •Created an individualized schedule based on the needs and requests of clients that were received via phone, email, or text message •Conducted new client meetings which consisted of: meeting clients and pets; gathering pet information; and answering questions •Understood special request and conditions for each dog •Provided in home… Show more •Developed and maintained a long lasting and loyal customer base by providing top level customer service and care to over 50 clients and their pets •Created an individualized schedule based on the needs and requests of clients that were received via phone, email, or text message •Conducted new client meetings which consisted of: meeting clients and pets; gathering pet information; and answering questions •Understood special request and conditions for each dog •Provided in home daytime, evening and overnight pet care •Recorded which dog(s) walked, how long the walks were, anything abnormal that was noticed during the walk •Administered oral and topical medications as well as gave insulin injections •Provided house sitting duties which included: collected mail, newspaper and packages; watered plants; put garbage/recycling bins out on designated days •Collected payment and kept track of customer accounts Show less
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ShipShape Crew, LLC
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United States
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Construction
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Office Manager
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May 2022 - Dec 2022
-Provided front-line, first level support to clients regarding general inquiries, job status, and appointments with owner -Arranged and coordinated owner’s schedule -Ensured sufficient stocks of office supplies and materials by monitoring usage, anticipating needs, and proactively ordering replacements -Facilitated building, plumbing, and electrical permits for individual construction jobs -Planned and orchestrated office meetings and events -Utilized QuickBooks to create/manage… Show more -Provided front-line, first level support to clients regarding general inquiries, job status, and appointments with owner -Arranged and coordinated owner’s schedule -Ensured sufficient stocks of office supplies and materials by monitoring usage, anticipating needs, and proactively ordering replacements -Facilitated building, plumbing, and electrical permits for individual construction jobs -Planned and orchestrated office meetings and events -Utilized QuickBooks to create/manage invoices, process financial transactions, and manage client account data -Consulted with owner and digitized job estimates before emailing to clients -Scanned and maintained vehicle documents and maintenance logs in filing systems for ease of access by different departments Show less -Provided front-line, first level support to clients regarding general inquiries, job status, and appointments with owner -Arranged and coordinated owner’s schedule -Ensured sufficient stocks of office supplies and materials by monitoring usage, anticipating needs, and proactively ordering replacements -Facilitated building, plumbing, and electrical permits for individual construction jobs -Planned and orchestrated office meetings and events -Utilized QuickBooks to create/manage… Show more -Provided front-line, first level support to clients regarding general inquiries, job status, and appointments with owner -Arranged and coordinated owner’s schedule -Ensured sufficient stocks of office supplies and materials by monitoring usage, anticipating needs, and proactively ordering replacements -Facilitated building, plumbing, and electrical permits for individual construction jobs -Planned and orchestrated office meetings and events -Utilized QuickBooks to create/manage invoices, process financial transactions, and manage client account data -Consulted with owner and digitized job estimates before emailing to clients -Scanned and maintained vehicle documents and maintenance logs in filing systems for ease of access by different departments Show less
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Allianz Global Corporate & Specialty (AGCS)
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Germany
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Insurance
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700 & Above Employee
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Office Services Clerk
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Sep 2021 - Nov 2021
• Received, sorted, and distributed incoming mail • Prepared outgoing mail and FedEx packages • Monitored stocks of office supplies (paper clips, stationery etc.) and report when there are shortages • Took care of Hot work and Impairment tag orders • Maintained and processed important documents while filling accordingly via paper or electronically • Handled incoming checks • Logged all visitors coming to establishment in the visitor log book • Communicated with clients… Show more • Received, sorted, and distributed incoming mail • Prepared outgoing mail and FedEx packages • Monitored stocks of office supplies (paper clips, stationery etc.) and report when there are shortages • Took care of Hot work and Impairment tag orders • Maintained and processed important documents while filling accordingly via paper or electronically • Handled incoming checks • Logged all visitors coming to establishment in the visitor log book • Communicated with clients, employees, and other individuals to answer questions • Reviewed files, records, and other documents to obtain information Show less • Received, sorted, and distributed incoming mail • Prepared outgoing mail and FedEx packages • Monitored stocks of office supplies (paper clips, stationery etc.) and report when there are shortages • Took care of Hot work and Impairment tag orders • Maintained and processed important documents while filling accordingly via paper or electronically • Handled incoming checks • Logged all visitors coming to establishment in the visitor log book • Communicated with clients… Show more • Received, sorted, and distributed incoming mail • Prepared outgoing mail and FedEx packages • Monitored stocks of office supplies (paper clips, stationery etc.) and report when there are shortages • Took care of Hot work and Impairment tag orders • Maintained and processed important documents while filling accordingly via paper or electronically • Handled incoming checks • Logged all visitors coming to establishment in the visitor log book • Communicated with clients, employees, and other individuals to answer questions • Reviewed files, records, and other documents to obtain information Show less
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Sheehy Auto Stores
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United States
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Automotive
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300 - 400 Employee
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Receptionist
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Jun 2019 - Sep 2020
• Sheehy Auto Stores is one of the largest dealership groups on the East Coast • Greeted and assisted customers calling and coming into the dealership and then directing them to the appropriate person and/or department. • Demonstrated proficiencies in telephone and front-desk reception within a high-volume environment. • Professionally Calmed upset/angry customers, researched and rapidly solved problems and rebuilt client trust to prevent the loss of key accounts. • External and… Show more • Sheehy Auto Stores is one of the largest dealership groups on the East Coast • Greeted and assisted customers calling and coming into the dealership and then directing them to the appropriate person and/or department. • Demonstrated proficiencies in telephone and front-desk reception within a high-volume environment. • Professionally Calmed upset/angry customers, researched and rapidly solved problems and rebuilt client trust to prevent the loss of key accounts. • External and internal partners • Receiving and sorting mail and packages • Effectively submits bank contracts through FedEx • Successfully recorded vehicle inventory once delivered to the dealership • Oversaw the inventory of office supplies and equipment, communicating low stock situations to the manager. • Ensured coffee room is fully stocked and cleaned • Entered data into the company computer system Show less • Sheehy Auto Stores is one of the largest dealership groups on the East Coast • Greeted and assisted customers calling and coming into the dealership and then directing them to the appropriate person and/or department. • Demonstrated proficiencies in telephone and front-desk reception within a high-volume environment. • Professionally Calmed upset/angry customers, researched and rapidly solved problems and rebuilt client trust to prevent the loss of key accounts. • External and… Show more • Sheehy Auto Stores is one of the largest dealership groups on the East Coast • Greeted and assisted customers calling and coming into the dealership and then directing them to the appropriate person and/or department. • Demonstrated proficiencies in telephone and front-desk reception within a high-volume environment. • Professionally Calmed upset/angry customers, researched and rapidly solved problems and rebuilt client trust to prevent the loss of key accounts. • External and internal partners • Receiving and sorting mail and packages • Effectively submits bank contracts through FedEx • Successfully recorded vehicle inventory once delivered to the dealership • Oversaw the inventory of office supplies and equipment, communicating low stock situations to the manager. • Ensured coffee room is fully stocked and cleaned • Entered data into the company computer system Show less
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Google
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United States
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Software Development
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700 & Above Employee
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Map Driver
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Jul 2018 - Nov 2018
• Collected images and data for Google to maintain accurate maps and pictures of the local DMV area • Worked independently in the DC, Maryland, and Virginia area • Maintained confidentiality and high integrity standards while working with classified information • Ensure proper service and maintenance of the Google vehicle and camera • Mailed FedEx packages in a timely and accurate manner • Completed online training modules and attended a local in-person training… Show more • Collected images and data for Google to maintain accurate maps and pictures of the local DMV area • Worked independently in the DC, Maryland, and Virginia area • Maintained confidentiality and high integrity standards while working with classified information • Ensure proper service and maintenance of the Google vehicle and camera • Mailed FedEx packages in a timely and accurate manner • Completed online training modules and attended a local in-person training session • Maintained professional communication via email and phone with Google supervisors • Held beginning and end of day meetings with Google supervisors to present daily reports Show less • Collected images and data for Google to maintain accurate maps and pictures of the local DMV area • Worked independently in the DC, Maryland, and Virginia area • Maintained confidentiality and high integrity standards while working with classified information • Ensure proper service and maintenance of the Google vehicle and camera • Mailed FedEx packages in a timely and accurate manner • Completed online training modules and attended a local in-person training… Show more • Collected images and data for Google to maintain accurate maps and pictures of the local DMV area • Worked independently in the DC, Maryland, and Virginia area • Maintained confidentiality and high integrity standards while working with classified information • Ensure proper service and maintenance of the Google vehicle and camera • Mailed FedEx packages in a timely and accurate manner • Completed online training modules and attended a local in-person training session • Maintained professional communication via email and phone with Google supervisors • Held beginning and end of day meetings with Google supervisors to present daily reports Show less
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Cirque du Soleil Entertainment Group
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Canada
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Entertainment Providers
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700 & Above Employee
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Merchandiser
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Mar 2018 - Jun 2018
-Communicated all merchandise needs or issues to appropriate manager -Organized store by returning all merchandise to its proper place and keeping floors clean -Walked around the sales floor and interacted with customers showing off the merchandise -Greeted the guests and talk about the Cirque du Soleil exclusive merchandising collection, selling and up selling of merchandise -Displayed the stock according to Cirque du Soleil guidelines -Ensured the tent was clean and tidy at… Show more -Communicated all merchandise needs or issues to appropriate manager -Organized store by returning all merchandise to its proper place and keeping floors clean -Walked around the sales floor and interacted with customers showing off the merchandise -Greeted the guests and talk about the Cirque du Soleil exclusive merchandising collection, selling and up selling of merchandise -Displayed the stock according to Cirque du Soleil guidelines -Ensured the tent was clean and tidy at all times -Used electronic Point of Sale system, process sales with cash and credit/debit cards, ensure the register is balanced at all time Show less -Communicated all merchandise needs or issues to appropriate manager -Organized store by returning all merchandise to its proper place and keeping floors clean -Walked around the sales floor and interacted with customers showing off the merchandise -Greeted the guests and talk about the Cirque du Soleil exclusive merchandising collection, selling and up selling of merchandise -Displayed the stock according to Cirque du Soleil guidelines -Ensured the tent was clean and tidy at… Show more -Communicated all merchandise needs or issues to appropriate manager -Organized store by returning all merchandise to its proper place and keeping floors clean -Walked around the sales floor and interacted with customers showing off the merchandise -Greeted the guests and talk about the Cirque du Soleil exclusive merchandising collection, selling and up selling of merchandise -Displayed the stock according to Cirque du Soleil guidelines -Ensured the tent was clean and tidy at all times -Used electronic Point of Sale system, process sales with cash and credit/debit cards, ensure the register is balanced at all time Show less
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LifeWay Christian Resources
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United States
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Book and Periodical Publishing
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700 & Above Employee
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Sales Associate
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Jul 2014 - Oct 2015
• Managed the cash register by finalizing sales and accepting payment through cash, check and creditcard in while ensuring accurate transactions • Advised customers on best items for sale to meet their needs, while exceeding store sales targets • Help to keep the Lifeway brand experience consistent, positive and welcoming for guests • Fostered a positive work environment that was supportive of co-workers and aligned with company values • Made sure floors and shelves were… Show more • Managed the cash register by finalizing sales and accepting payment through cash, check and creditcard in while ensuring accurate transactions • Advised customers on best items for sale to meet their needs, while exceeding store sales targets • Help to keep the Lifeway brand experience consistent, positive and welcoming for guests • Fostered a positive work environment that was supportive of co-workers and aligned with company values • Made sure floors and shelves were stocked before the opening of the store and after customers left. • Maintained cleanliness around my area and proper upkeep of the store location • Ensured that cash handling procedures were completed at the end of each shift Show less • Managed the cash register by finalizing sales and accepting payment through cash, check and creditcard in while ensuring accurate transactions • Advised customers on best items for sale to meet their needs, while exceeding store sales targets • Help to keep the Lifeway brand experience consistent, positive and welcoming for guests • Fostered a positive work environment that was supportive of co-workers and aligned with company values • Made sure floors and shelves were… Show more • Managed the cash register by finalizing sales and accepting payment through cash, check and creditcard in while ensuring accurate transactions • Advised customers on best items for sale to meet their needs, while exceeding store sales targets • Help to keep the Lifeway brand experience consistent, positive and welcoming for guests • Fostered a positive work environment that was supportive of co-workers and aligned with company values • Made sure floors and shelves were stocked before the opening of the store and after customers left. • Maintained cleanliness around my area and proper upkeep of the store location • Ensured that cash handling procedures were completed at the end of each shift Show less
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Education
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2014 - 2019
Northen Virginia Community College
General Studies -
2010 - 2014
Thomas A. Edison Highschool
High School Diploma
Community
