Community Director

• Aug 2023 - Present

Property Manager

• May 2023 - Aug 2023

Portfolio Manager/Property Manager

• Jan 2020 - May 2023

Responsible for overseeing operations of a property portfolio. • Oversaw all operations of a multifamily portfolio comprised of 300+ multifamily units. • Oversaw all operations of a single-family portfolio comprised of 400+ single family homes. • Top performing team in 2 quarters in 2021. Most profitable and best in several other metrics/KPI’s such as profitability, work order turnaround time, make ready turnaround time, time on the market. • Properties taken on with varying levels of distress and was successful in reaching stabilization. • Responsible for financial health of portfolio. • Implemented numerous initiatives ranging from software transitions to process updates and improvements. • Oversaw 2 teams each comprised of 5-6 staff members not including myself. Worked in direct supervisory capacity as their leader. • Oversaw training and development of team members. • Interfaced on a regular basis with property owners and investors to review asset performance and make sure their investment goals were being met. • Maintained and developed relationships with owners, investors, lenders, and vendors. • Maintained compliance with City of Houston Public Works. • HOA Management experience. Oversaw and facilitated a board of directors election and vote. Facilitated meetings, prepared packets, developed policy and procedure. Show less

Leasing Consultant

• Jan 2017 - Jan 2020

Responsible for property leasing activities and customer service at 900+ unit asset. • Maintained leasing operations for property. • Trained myself to become proficient in all Section 8/Housing processes. • Processed all leasing and renewal documents for the property. • Processed all bilingual (Spanish) customer service interactions. Responsible for property leasing activities and customer service at 900+ unit asset. • Maintained leasing operations for property. • Trained myself to become proficient in all Section 8/Housing processes. • Processed all leasing and renewal documents for the property. • Processed all bilingual (Spanish) customer service interactions.

Leasing Consultant

• Jan 2016 - Jan 2017

Responsible for property leasing activities and customer service at 400+ unit asset. • Maintained leasing operations for the property. • Processed all leasing and renewal documents for the property. • Processed all (Spanish) customer service interactions. • Assisted with collections. Responsible for property leasing activities and customer service at 400+ unit asset. • Maintained leasing operations for the property. • Processed all leasing and renewal documents for the property. • Processed all (Spanish) customer service interactions. • Assisted with collections.