Senior Patient Care Specialist

• Feb 2022 - Present

- Closed 43% of all deals for Q3 andQ4 for the total business with a 121% conversion to goals and targets set. - Oversaw a team of 3 and worked alongside the three patient care / sales teams within the organization - facilitated all new onboarding training and supported with 8 step sales process training (for all hires). - Managed our CRM - HubSpot: Oversaw and organized all active pipelines and the stages of the sales process (leads --> deals --> closed won), supported all team members in task management, source of leads, through notes, and strong follow up process to ensure high closing % Show less

Personal Trainer

• Jan 2021 - Present

- Built out custom programs based on the assessment given for each client designed around their genetic makeup, age, history of injuries, and goals. - Consistently built a roster of rotating clients and averaged 2-3 x per week - developed a sense of conversion and high closing rates. - Built out custom programs based on the assessment given for each client designed around their genetic makeup, age, history of injuries, and goals. - Consistently built a roster of rotating clients and averaged 2-3 x per week - developed a sense of conversion and high closing rates.

Front Desk Manager

• Aug 2018 - Feb 2022

- Top performer in all membership sales organizationally. - Led a team of 9 - managed their schedules, their closing volume, and overall success of performance. - Was the head of business development for all prospective clients. - Oversaw, trained, and managed all inventory - new orders, shrink, and movement of inventory in / out of the business. - Facilitated all new onboarding training. - Top performer in all membership sales organizationally. - Led a team of 9 - managed their schedules, their closing volume, and overall success of performance. - Was the head of business development for all prospective clients. - Oversaw, trained, and managed all inventory - new orders, shrink, and movement of inventory in / out of the business. - Facilitated all new onboarding training.

Physical Therapy Aide

• Aug 2020 - Sep 2021

- Assist with patient intake - Maintain a clean and welcoming atmosphere - Liaise and build relationships with other physicians' offices, clinics, and hospitals - Schedule appointments and verify insurance details - Assist with patient intake - Maintain a clean and welcoming atmosphere - Liaise and build relationships with other physicians' offices, clinics, and hospitals - Schedule appointments and verify insurance details

Physical Therapy Intern

• Dec 2019 - Feb 2020

Student Athlete

• Aug 2015 - Apr 2019

- Communicated with teammates and coaches to solve problems and work towards our goal of a conference title - Committed approximately 30 hours per week to training and competitions while maintaining a full course load and a part-time job - Communicated with teammates and coaches to solve problems and work towards our goal of a conference title - Committed approximately 30 hours per week to training and competitions while maintaining a full course load and a part-time job