Experience

Via Linda Behavioral Hospital

• United States
• Mental Health Care
• 1 - 100 Employee

• Community Liaison

  • Dec 2022 - Present

  - Acts as a liaison between the facility and referral sources and implements service-oriented action plans responsive to referral source needs. - Attends and actively participates in the weekly Business Development team meeting and provides appropriate marketing reports, updates, and service recovery opportunities to the Director of Business Development on a timely basis. - Maintains documentation of assigned top accounts, key contacts, planning reports, client profiles, and updates required by the Director of Business Development. - Builds and maintains positive and productive relationships with existing referral sources and continuously identifies additional/new referral sources. - Effectively maximizes field-based time while maintaining a daily average of 8-10 face-to-face contacts with assigned referral sources concerning facility programs/services, modalities of treatment, clinical outcomes, and satisfaction data. - Assesses, develops, and implements sales activities, as approved by the Director of Business Development, to achieve maximum market penetration among assigned accounts and to identify potential accounts in targeted market segments. - Participates in community events as representative of hospital. - Monitors referral inquiries and admissions statistics daily. - Conducts an ongoing analysis to insure appropriateness and effectiveness of weekly sales action plans. - Responsible for maintaining up-to-date information in MedSeries 4 including documentation of daily contacts and accurate account information. - Maintains comprehensive knowledge of the facility's inpatient and outpatient services. - Develops and maintains current knowledge of general economic and business status of the behavioral healthcare market within the Phoenix metro area marketplace. Show less



Confianza Health

• Phoenix, Arizona, United States

• Counselor

  • Mar 2022 - Dec 2022



People Empowering People of AZ, Inc.

• United States
• Mental Health Care
• 1 - 100 Employee

• Mental Health Clinician

  • Dec 2021 - Feb 2022

  - Communicated with numerous clinics/case managers to address patient needs and discuss individual treatment plans weekly. - Provided counseling to people diagnosed with severe mental illnesses with the application of dialectical behavior therapy. - Completed required documentation/forms in accordance with AHCCCS on a daily, weekly, and monthly basis. - Attended ongoing amount of meetings and trainings weekly. - Maintained caseload of 20-25 patients per week. - Communicated with numerous clinics/case managers to address patient needs and discuss individual treatment plans weekly. - Provided counseling to people diagnosed with severe mental illnesses with the application of dialectical behavior therapy. - Completed required documentation/forms in accordance with AHCCCS on a daily, weekly, and monthly basis. - Attended ongoing amount of meetings and trainings weekly. - Maintained caseload of 20-25 patients per week.



Assisted Home Health and Hospice

• United States
• Hospitals and Health Care
• 200 - 300 Employee

• Home Health Specialist

  • Oct 2019 - May 2020

  - Responsible for identifying appropriate accounts/patients through review and consultation with healthcare professionals to assist in securing needed services and follow-up support. - Met with referred patients before they discharged and/or their family members in various medical facilities to explain our home health program, verify their information, and to answer any questions. - Helped to achieve and maintain continuity of patient care by planning and exchanging information with other professionals in hospitals, skilled nursing facilities, and doctors’ offices. - Maintained knowledge of company services required to present to community healthcare providers and payer sources. - Attended and participated in rehabilitation, discharge planning, and patient care meetings as requested. Show less



Sunset Sleep Labs LLC

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Territory Manager

  • Jul 2015 - Oct 2019

  - Call points: Outpatient private practices and offices of major healthcare organizations including UCLA, Cedars-Sinai, Healthcare Partners, Dignity Health, and One Medical Group specializing in pulmonology, otolaryngology/ENT, cardiology, neurology, psychiatry, pediatrics, or primary care. - Launched a new line of respiratory travel/mobile devices: HDM’s Z1, ResMed’s AirMini (CPAP devices); Inogen One’s G4, and Philips’s SimplyGo Mini (portable oxygen concentrators) by marketing to doctors that treat patients with relevant health conditions, exceeding quota by the fourth month. - Achieved 100% of quota each month with year-over-year growth of 25-35% and monthly growth in the home sleep test division. - Marketed 5 individually located sleep labs of which each saw between 40 and 60 patients per month for in-lab testing. - Expanded territory to include the South Bay areas of Manhattan Beach, Torrance, and El Segundo by the beginning of the third year. - Managed 100s of accounts using a CRM system to keep information organized and updated. - Represented the company at industry events. - Educated referral source contacts on company services and products. - Experienced sales trainer. Show less



Clearview Treatment Programs

• United States
• Mental Health Care
• 1 - 100 Employee

• Community Counselor

  • Aug 2012 - May 2015

  - Escorted/drove clients to events and appointments outside of the residential treatment facility. - Provided Dialectical Behavior Therapy skills coaching to women diagnosed with Borderline Personality Disorder and other mood-related disorders. - Executed the crisis intervention protocol when situations demanded it. - Ordered, administered, and recorded psychotropic medications. - Escorted/drove clients to events and appointments outside of the residential treatment facility. - Provided Dialectical Behavior Therapy skills coaching to women diagnosed with Borderline Personality Disorder and other mood-related disorders. - Executed the crisis intervention protocol when situations demanded it. - Ordered, administered, and recorded psychotropic medications.



Passages Malibu

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Client Supervisor

  • Nov 2010 - Jun 2012

  - Communicated critical medical information to psychiatrist on call and other necessary staff members. - Conducted tours of the world-renowned residential treatment facility to prospective referring physicians and clients/family members of clients. - Assisted in successful negotiations regarding client requests and complaints. - Completed intake assessments as requested. - Performed administrative duties. - Communicated critical medical information to psychiatrist on call and other necessary staff members. - Conducted tours of the world-renowned residential treatment facility to prospective referring physicians and clients/family members of clients. - Assisted in successful negotiations regarding client requests and complaints. - Completed intake assessments as requested. - Performed administrative duties.