Experience

California Behavioral Health

• United States
• Mental Health Care
• 1 - 100 Employee

• Associate Professional Clinical Counselor (APCC)

  • mar. de 2020 - - actualidad

• Therapist Trainee (PCCI)

  • jul. de 2019 - mar. de 2020



School of Education, University of Redlands

• United States
• Higher Education
• 1 - 100 Employee

• Graduate Research Assistant

  • sept. de 2019 - ago. de 2020



BlackBird

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• Customer Experience Specialist

  • ago. de 2017 - ene. de 2018

  Consulted with customers to evaluate needs and determine best options Communicated customer feedback to various teams—including technical and operations departments—in order to improve the overall customer experienceConsistently improved customer satisfaction through expert resolution of conflicts, issues, and concerns

• Customer Experience Host

  • jun. de 2017 - ago. de 2017

  Successfully provided superior service through the use of integrity, product knowledge, and a positive attitudeGreeted guests, verified identification and escorted passengers to aircraft Relayed updates and information to passengers in a friendly and timely manner



Basecamp Pizza Company

• Social Media Manager & Hostess

  • jun. de 2016 - mar. de 2017

  Implemented social media strategies for dining experience and cuisine via Facebook and Instagram in order to increase restaurant sales and promote collaborative events between the restaurant and other local businessesMonitored local media coverage of the restaurant and its competitors; identified trends amongst national and local foodies Observed dining room and guest flow to maximize table usage and minimize wait times Implemented social media strategies for dining experience and cuisine via Facebook and Instagram in order to increase restaurant sales and promote collaborative events between the restaurant and other local businessesMonitored local media coverage of the restaurant and its competitors; identified trends amongst national and local foodies Observed dining room and guest flow to maximize table usage and minimize wait times



Biz3

• United States
• Musicians
• 1 - 100 Employee

• Public Relations Intern

  • feb. de 2016 - may. de 2016

  Created electronic press kits for musicians such as Saul Williams, Dawn Richards and TowkioDrafted, wrote and disseminated professional messaging including press releases, online content, social media and internal and external communication materialsResearched and developed high quality promotional material including album descriptions and artist biographies ensuring brand consistency Created electronic press kits for musicians such as Saul Williams, Dawn Richards and TowkioDrafted, wrote and disseminated professional messaging including press releases, online content, social media and internal and external communication materialsResearched and developed high quality promotional material including album descriptions and artist biographies ensuring brand consistency



J.Nessa

• Communications & Web Design Coordinator

  • ago. de 2015 - may. de 2016

  Developed brand awareness and composed online content for various J.Nessa social media platforms including Twitter, Instagram and FacebookIncreased client activity on social media by 75% within the first 50 days Re-designed/launched renovated website via Shopify online sales platform Developed brand awareness and composed online content for various J.Nessa social media platforms including Twitter, Instagram and FacebookIncreased client activity on social media by 75% within the first 50 days Re-designed/launched renovated website via Shopify online sales platform



Equinox

• United States
• Health, Wellness & Fitness
• 700 & Above Employee

• Front Desk Associate

  • may. de 2014 - oct. de 2015

  Addressed questions and provided resolutions to concerns and needs for hundreds of clients daily Updated clients’ financial/personal information and membership contracts in company database Addressed questions and provided resolutions to concerns and needs for hundreds of clients daily Updated clients’ financial/personal information and membership contracts in company database



Unition PR

• Musicians

• Public Relations Assistant & Social Media Manager

  • may. de 2013 - ago. de 2013

  Developed marketing campaigns for both new and established artists such as Morgan Page, Serge Devant and Vassy; updated social media and edited editorial interviews Collaborated with radio stations/TV networks to ensure successful portrayal of artist’s image Developed marketing campaigns for both new and established artists such as Morgan Page, Serge Devant and Vassy; updated social media and edited editorial interviews Collaborated with radio stations/TV networks to ensure successful portrayal of artist’s image