Taylor Newcomb
Member Services Coordinator at Hampton Hall Club- Claim this Profile
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Spanish -
Topline Score
Bio
Credentials
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Group Fitness Instructor (GEI)
Athletics and Fitness Association of America - AFAAFeb, 2021- Sep, 2024 -
Adult and Pediatric CPR/AED
American Red CrossJan, 2023- Sep, 2024
Experience
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Hampton Hall Club
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United States
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Recreational Facilities
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1 - 100 Employee
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Member Services Coordinator
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Jun 2022 - Present
-Grew Instagram followers by 28% and increased engagement with 400+ members and property owners of a private golf course · Implemented weekly video updates for the membership to increase engagement and knowledge during a restoration project; filmed videos on an iPhone and utilized Canva and Vimeo to create, edit, and post content for 400+ members with 800+ views · Served an integral role in the 2023 website redesign by partnering with industry experts to nail down branding strategies · Manage all social media communications through Facebook and Instagram for a private golf course with 400+ members · Create and manage a monthly content calendar and schedule all film/photography days with department heads for content shoots · Analyze metrics, engagement, and SEO data in Meta Business Suite to identify areas of opportunity for content creation · Draft and copywrite club communications, including editing articles for a quarterly newsletter and developing event flyers Show less
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abcteach
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United States
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Primary and Secondary Education
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1 - 100 Employee
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Social Media Assistant & Customer Support Associate
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Jun 2020 - Present
Spearhead content creation and social media marketing strategies for an online resource company for educators · Design social media posts in Canva for use across Facebook, Instagram, and Pinterest to drive website traffic and promote accounts · Develop and write fun, informative content, reels, blog posts, and messages to engage followers and promote community growth Spearhead content creation and social media marketing strategies for an online resource company for educators · Design social media posts in Canva for use across Facebook, Instagram, and Pinterest to drive website traffic and promote accounts · Develop and write fun, informative content, reels, blog posts, and messages to engage followers and promote community growth
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Life Care Centers of America
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United States
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Hospitals and Health Care
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700 & Above Employee
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Activities Assistant
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Oct 2021 - May 2022
Brainstormed and coordinated engaging activities for seniors to promote an active, healthy lifestyle and independence · Created and maintained a monthly activity calendar for both group and 1:1 activities to create diverse activity opportunities · Conducted resident assessments to identify areas of need and kept accurate, detailed records of resident participation Brainstormed and coordinated engaging activities for seniors to promote an active, healthy lifestyle and independence · Created and maintained a monthly activity calendar for both group and 1:1 activities to create diverse activity opportunities · Conducted resident assessments to identify areas of need and kept accurate, detailed records of resident participation
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The Advent School
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United States
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Education Administration Programs
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1 - 100 Employee
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Enrichment Teacher
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Sep 2020 - Jun 2021
· Implemented age-appropriate, STEM-based programming to promote the academic and social development of children · Collaborated cross-functionally with educators and support staff to address socio-emotional needs and resolve complex issues · Optimized classroom management by developing and implementing class policies to promote safety and engagement · Implemented age-appropriate, STEM-based programming to promote the academic and social development of children · Collaborated cross-functionally with educators and support staff to address socio-emotional needs and resolve complex issues · Optimized classroom management by developing and implementing class policies to promote safety and engagement
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Momentum Enterprises
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Real Estate
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Teacher
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Nov 2019 - Mar 2020
· Curated engaging and diverse curriculum, including songs, dances, puppet shows, gymnastics, and sports for children · Curated engaging and diverse curriculum, including songs, dances, puppet shows, gymnastics, and sports for children
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Cultural Care Au Pair
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United States
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Individual and Family Services
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700 & Above Employee
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Placement Specialist
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Nov 2018 - Nov 2019
Exceeded metrics and KPIs for sales, client satisfaction, and conflict resolution for host families, oversees partners, and au pairs Exceeded metrics and KPIs for sales, client satisfaction, and conflict resolution for host families, oversees partners, and au pairs
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Purple Carrot
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United States
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Food and Beverage Services
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1 - 100 Employee
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Customer Experience Associate
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Jan 2018 - Oct 2018
• Answer inbound customer calls, emails, and live chat requests • Respond to social media inquiries • Train new employees on all platforms • Collaborate with other teams on projects and website updates • Respond to customer disputes and escalations • Answer inbound customer calls, emails, and live chat requests • Respond to social media inquiries • Train new employees on all platforms • Collaborate with other teams on projects and website updates • Respond to customer disputes and escalations
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Marathon Sports
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Ecuador
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Spectator Sports
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1 - 100 Employee
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Sales Associate and Store Supervisor
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Jul 2014 - Jul 2018
• Provide outstanding customer service • Product and brand expert for running gear in the store • Assist with planning in store running events, such as weekly run club and team nights • Responsible for social media posts in Shrewsbury, MA location • Responsible for training and mentoring new employees • Assist e-commerce team with listing products online, picking and packing orders, and writing product reviews • Provide outstanding customer service • Product and brand expert for running gear in the store • Assist with planning in store running events, such as weekly run club and team nights • Responsible for social media posts in Shrewsbury, MA location • Responsible for training and mentoring new employees • Assist e-commerce team with listing products online, picking and packing orders, and writing product reviews
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Education
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2013 - 2017
Worcester State University
Bachelor's Degree, Communications, Minor in Spanish
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