Experience

Catalight
• Canada
• Renewable Energy Semiconductor Manufacturing
• 1 - 100 Employee
• Manager, Contract Management

  • May 2023 - Present


Chubb

• Insurance
• 700 & Above Employee

• Senior Contract Manager

  • Jan 2017 - Mar 2023

  • Expertise and knowledge in both information technology and corporate (non-IT) professional services, subscription services, third-party product licensing, maintenance services, business process outsourcing services, office services, equipment/products, hotel/meeting and events, fleet services, intelligent process automation, identify savings, and synergy opportunities.• Perform proposal, negotiations, contract review, and execution of master agreements, outsourcing agreements, license agreements, amendments, statements of work, change orders, contract schedules/addendums, etc.• Develop relationships with, and act as a liaison among, applicable business area stakeholders in order to review/assess contract language and business terms against business unit and corporate objectives and requirements. • Assist in the development, implementation, and maintenance of contract policies, procedures, systems, contract templates, and training modules.• Create and manage reports to track key company metrics. Show less

• Project Coordinator

  • Jun 2014 - Jan 2017



Ruby Tuesday

• Netherlands
• Apparel & Fashion

• Server

  • Dec 2008 - Jun 2014

  • Oversee and manage all employees. • Ability to effectively allocate staffing resources. • Ensure excellent customer service. • Resolve guest issues. • Profound experience ensuring optimal level of customer service standards. • Oversee operation of all departments. • Monitored implementation of quality standards. • Train new employees to learn the “Ruby Tuesday” way. • Ensure timely and accurate delivery of food. • Offer support to team members. • Oversee and manage all employees. • Ability to effectively allocate staffing resources. • Ensure excellent customer service. • Resolve guest issues. • Profound experience ensuring optimal level of customer service standards. • Oversee operation of all departments. • Monitored implementation of quality standards. • Train new employees to learn the “Ruby Tuesday” way. • Ensure timely and accurate delivery of food. • Offer support to team members.



Coldstone Creamery

• United States
• Restaurants
• 200 - 300 Employee

• Store Manager

  • May 2004 - Feb 2012

  Manage all aspects of day to day operating procedures: manage and supervise 10-20 employees, scheduling, hiring/firing, payroll, bank deposits, monthly promotions and displays, weekly reports, weekly order, oversee community based fundraisers, conduct store tours. 2008/2009 Store of the Year, for excellent customer service. Manage all aspects of day to day operating procedures: manage and supervise 10-20 employees, scheduling, hiring/firing, payroll, bank deposits, monthly promotions and displays, weekly reports, weekly order, oversee community based fundraisers, conduct store tours. 2008/2009 Store of the Year, for excellent customer service.



Saladworks

• United States
• Food and Beverage Services
• 100 - 200 Employee

• Shift Supervisor

  • Dec 2006 - Nov 2008

  Perform store closing procedures. Run cash register and serve customers. Perform store closing procedures. Run cash register and serve customers.