Experience

Garfield Refining

• United States
• Mining
• 1 - 100 Employee

• Director of Sales

  • Aug 2022 - Present

• Associate Director of Account Management

  • Aug 2020 - Aug 2022

• Senior Account Manager

  • Apr 2019 - Aug 2020

  Greater Philadelphia Area



Tyndale Company, Inc.

• United States
• Apparel & Fashion
• 100 - 200 Employee

• Account Manager

  • Aug 2018 - Apr 2019

  • Provide main point of contact account management to supervisors and decision makers of all assigned accounts. • Manage and perform successful implementation of custom programs. • Liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our products and services according to customer needs. • Forecast and track key account metrics. • Utilize salesforce.com to track leads and update sales opportunities. • Manage accounts… Show more • Provide main point of contact account management to supervisors and decision makers of all assigned accounts. • Manage and perform successful implementation of custom programs. • Liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our products and services according to customer needs. • Forecast and track key account metrics. • Utilize salesforce.com to track leads and update sales opportunities. • Manage accounts of five designated National Account Executives to ensure all customer needs are satisfied in a timely period. • Build strong relationships with customer key contacts to ensure long-term satisfaction with Tyndale. • Manage itinerary and make arrangements for travel to customer meetings.

• Account Specialist

  • Jul 2017 - Aug 2018

  • Provided and analyzed regular and requested reports for customers. • Assisted in the BDR process with new customers and prospects. • Utilized company CRM system to record actions and tasks handled. • Communicated with various internal Tyndale departments to resolve customer concerns and requests. • Provided product information to our customers and internally as needed - assist customer service in comparing product features. • Made adjustments per client requests to rosters… Show more • Provided and analyzed regular and requested reports for customers. • Assisted in the BDR process with new customers and prospects. • Utilized company CRM system to record actions and tasks handled. • Communicated with various internal Tyndale departments to resolve customer concerns and requests. • Provided product information to our customers and internally as needed - assist customer service in comparing product features. • Made adjustments per client requests to rosters, allowances, programs, and catalogs.

• National Sales Support Representative/Field Sales Representative

  • Jun 2015 - Jul 2017

  • Provided support to National Account Executives by traveling to customer sites. • Lead product fittings and served as product expert for personal protective equipment. • Represented Tyndale at trade shows and regional safety conferences in order to obtain sales leads and maintain customer and client relationships. • Traveled to customer sites and met with key client management to build current relationships and make recommendations of products, emphasizing higher margin… Show more • Provided support to National Account Executives by traveling to customer sites. • Lead product fittings and served as product expert for personal protective equipment. • Represented Tyndale at trade shows and regional safety conferences in order to obtain sales leads and maintain customer and client relationships. • Traveled to customer sites and met with key client management to build current relationships and make recommendations of products, emphasizing higher margin items. • Provided senior level management feedback from client visits and sales observations. • Developed and delivered training to all new team members on in-office and travel duties and responsibilities.



Prudential Financial

• United States
• Financial Services
• 700 & Above Employee

• Customer Service Associate

  • 2012 - 2015

  Dresher, PA • Reviewed and processed life insurance claims and enrolled high profile accounts in insurance benefits. • Supported and trained associates within record keeping operations division. • Processed data and provided premiere service to over four-hundred different clients while keeping personal information protected. • Consistently exceeded company quality and production rates for all job responsibilities.



The Blue Coast Company

• Marketing Assistant

  • Aug 2011 - Apr 2012

  Lewes, DE • Created and implemented marketing strategies for a start up Retail Company. • Assisted in launching the company brand by outlining marketing objectives and developing company wide creative goals. • Managed marketing campaigns by attending networking events and developing creative promotions and contests. • Supported the two founders of the company by filling online and wholesale orders following networking events. • Generated higher sales through the use of marketing… Show more • Created and implemented marketing strategies for a start up Retail Company. • Assisted in launching the company brand by outlining marketing objectives and developing company wide creative goals. • Managed marketing campaigns by attending networking events and developing creative promotions and contests. • Supported the two founders of the company by filling online and wholesale orders following networking events. • Generated higher sales through the use of marketing tactics while tracking and reporting campaign results and ROI Show less