Taylor Ireland

System Administrator II at Shamrock Trading Corporation
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Contact Information
us****@****om
(386) 825-5501
Location
Shawnee, Kansas, United States, US

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Credentials

  • Foundations: Data, Data, Everywhere
    Coursera | Google
    May, 2021
    - Nov, 2024
  • AWS Certified Solutions Architect – Associate
    Amazon Web Services Training and Certification
    May, 2023
    - Nov, 2024

Experience

  • Shamrock Trading Corporation
    • United States
    • Truck Transportation
    • 500 - 600 Employee
    • System Administrator II
      • Aug 2023 - Present

    • System Administrator
      • May 2022 - Aug 2023

  • Federal Reserve Bank of Kansas City
    • United States
    • Banking
    • 700 & Above Employee
    • IT Specialist
      • Nov 2021 - May 2022

  • Fire Door Solutions
    • United States
    • Facilities Services
    • 1 - 100 Employee
    • Software Developer
      • Jul 2021 - Nov 2021

    • IT Support Specialist
      • Apr 2021 - Jul 2021

  • DSI®
    • United States
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Customer Success Consultant II
      • Feb 2015 - Dec 2020

      Performed service ticket creation and updates via Salesforce and Netsuite and acted as a liason between customers and internal teams. Acted as a first point of contact for customer inquiries as well as technical issues. Maintained production enterprise systems through both customer facing support and self-performed managed services. Performed high level troubleshooting of complex computer, network, and database systems, including ERP and cloud (AWS) software. Worked in a team environment over multiple time zones to ensure customer issues reached a resolution as soon as possible. Show less

Education

  • Metropolitan Community College
    Computer Numerically Controlled (CNC) Machinist Technology/CNC Machinist
    2014 - 2015

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