Project Co-ordinator

• Dec 2021 - Present

Accounting Representative

• Sep 2019 - Present

I was moved to the Accounting Operations department because of my attention to detail. I know to handle invoice processing, bank and transportation discrepancies, and expense statements.• Operated in 3 different job roles in two years due to my high attention to detail and ability to learn quickly • Researched and prepared payment data for the supervisors by creating a pivot table for easier analysis• Review and process billing statements ensuring there are no mistakes and all approvals are accounted for• Learned 3 in-house billing systems: Sales Workstation, A/R Workstation, and Workload Show less

Operations Specialist

• Mar 2018 - Sep 2019

I started at McMaster in the Remittance Processing Department. The Remittance Department handles the input of AR checks, ACH payments, and wires. During my time there I requested additional work and was given a project to track the history and projections of over-the-phone payments. I exceeded expectations in the project and remittance work so I was moved to the Resolutions Team. Resolutions handles problem payments by identifying patterns in customer payment and applying the payment per the pattern. • Promoted to Resolutions Team after 10 months with the company • Utilize problem solving skills to resolve customer payments by understanding payment patterns, locating the correct account, and contacting the customer • Communicating with the team to resolve difficult payments and update customer information Show less

Operations Specialist

• Feb 2016 - Mar 2018

My job function at Sears Holdings consisted of supporting the creative agency IMX in its billing and operational improvement projects. I worked under the Strategy & Business Director to assist him in improving the circular production and creative processes by finding billing and operational inconsistencies. I designed a time tracking project to understand bottlenecks in IMX’s creative process. I then worked with the creative teams and the systems department to develop a time tracking system to generate accurate reports and generate correct billing. Towards the end of my career at Sears I was given an indirect report to build my management and leadership skills by training and managing the new hire. • Co-developed and managed a new process to bill projects increasing IMX’s potential monthly revenue by $12,000 • Managed and developed a plan to decrease errors in the work estimation process • Coordinated a 4-department communication plan to open billing communication lines • Trained a new operations specialist over a 3-month period on 2 department’s month end billing processes • Wrote a training manual for new hires detailing IMX’s finance and accounting operation’s processes Show less

Management Trainee

• Jul 2015 - Feb 2016

I began working at Enterprise Rent-A-Car after graduating from Bradley University because the company offered me exposure to a wide range of job functions, which I found valuable. I gained marketing, leadership, and supply chain management experience. I became the top management trainee in the in Midwest. I was able to obtain this recognition through my sales numbers and my project to increase branch revenue. This recognition promoted a move to a larger branch and an expedited track for the management exam. • Ranked 1 out of 200 management trainees and ranked in the top 15% for 7 consecutive months • Created and executed a sales project which increased branch revenue by 18% • Achieved above average company customer service scores for 5 consecutive months • Moved to a larger branch when my sales and customer service outgrew the current branch Show less

Project Manager

• Jan 2015 - May 2015

I performed in a leadership capacity for a diverse, cross-functional, multi-disciplinary team of students in a consulting relationship. I addressed the needs of Pekin Country Club regarding a 3 year strategic business plan and marketing plan. Some of my tasks included managing the client relationship, project management and scheduling, managing team dynamics, and performing industry research. I performed in a leadership capacity for a diverse, cross-functional, multi-disciplinary team of students in a consulting relationship. I addressed the needs of Pekin Country Club regarding a 3 year strategic business plan and marketing plan. Some of my tasks included managing the client relationship, project management and scheduling, managing team dynamics, and performing industry research.

Sales Floor Team Member

• Nov 2012 - Dec 2014

I had the responsibility of completing my area of the store by restocking. During the shift I had to assist guests in locating and informing them of Target's products. Also, I worked in a team environment. My primary responsibility was on the floor, but when needed, I assisted other team members at the checkout lanes and in other designated areas. I had the responsibility of completing my area of the store by restocking. During the shift I had to assist guests in locating and informing them of Target's products. Also, I worked in a team environment. My primary responsibility was on the floor, but when needed, I assisted other team members at the checkout lanes and in other designated areas.

Sales Intern

• May 2014 - Aug 2014

I created a news release for the Indirect Key Account Managers that I release bi-weekly using Microsoft Publisher. The news release updates the KAMs on coupons, deals, and new items that are being made available in their divisions. I improved communication materials among the team by organizing a food show book with the items and their specific deals. I met with store managers to sell ConAgra products for the designated events. I created a news release for the Indirect Key Account Managers that I release bi-weekly using Microsoft Publisher. The news release updates the KAMs on coupons, deals, and new items that are being made available in their divisions. I improved communication materials among the team by organizing a food show book with the items and their specific deals. I met with store managers to sell ConAgra products for the designated events.

Technical Marketing Intern

• Jan 2014 - May 2014

I updated the Marine Oil & Gas division homepage - both external and internal. I utilized and researched the rating guide for the engines to find the data for the new engine pages on marine.cat.com. Created engine specification sheets for the Marine Oil & Gas division using InDesign. Designed web banners for the training class using Photoshop. I was in charge of setting up iPads to use as a lead generation tool at the Miami and OTC shows. I conceptualized the Pleasure Craft section of the Caterpillar Marine Facebook Page. I researched Caterpillar's competitors and used them as a benchmark for content. Show less

Human Resource Generalist Intern

• Jan 2013 - May 2013

I was in charge of filing sensitive paperwork (SSN, salaries, addresses, etc). I used Microsoft Excel 2007 to compile a spreadsheet of hours worked for 17 employees over the span of 4 months. This allowed an easier view of the total hours worked, overtime, paid and non paid holidays, and time violations. I researched how to motivate employees and gave my findings to my supervisor using the internet and popular books. I was in charge of filing sensitive paperwork (SSN, salaries, addresses, etc). I used Microsoft Excel 2007 to compile a spreadsheet of hours worked for 17 employees over the span of 4 months. This allowed an easier view of the total hours worked, overtime, paid and non paid holidays, and time violations. I researched how to motivate employees and gave my findings to my supervisor using the internet and popular books.

Office Assistant

• May 2012 - Jan 2013

I was in charge of keeping track of the gift mailing. Twice a week I would log in the dollar amount of donations that were received and what department the money would go to. I ran errands for Shelly Smith, the Supervisor, that included communicating with departments around campus. Once a month I would send out a mass mailing asking for donations. I would send out 1000 letters and have them organized alphabetically.

Student Fundraiser

• Sep 2011 - Jan 2013

I had the responsibility of updating alumni and their parents on the happenings at Bradley University. During the update I would answer alumni questions and update their contact information. Part of my responsibilities included raising money for Bradley University. I was in the top 10% of the fundraisers and raised over $5000.