Experience

Delta Managed Solutions, Inc.

• United States
• Education Administration Programs
• 1 - 100 Employee

• AP Support Specialist

  • Nov 2019 - Present



Zenith Insurance Company (United States)

• United States
• Insurance
• 700 & Above Employee

• Claims

  • Jul 2017 - Jul 2019

  -Process California and Arizona claims (including issuing benefit notices and payments) -Provide medical documentation for QME’s and applicant attorneys (if represented). -Issue payments on invoices, as well as compromise and release payments to claimants upon settlement. -Compile electronic files in response to received subpoenas for claim documents. -Created and maintain spreadsheet to track claims reviewed in round table meetings. -Provide training and complete on-boarding of new claims assistants. -Schedule QME appointments for claimants and interpreters and obtain current medical and work status reports.



Travelers

• Pakistan
• Events Services
• 1 - 100 Employee

• Claims Professional

  • Mar 2016 - Mar 2017

  • Responsible for communicating via email and phone with numerous clients and insured individuals daily, interpreted and explained policy language and available coverage for each individual.• Carried out investigation on each respective claim, recorded driver and witness statements, reviewed written police reports, gathered photos of accident location, and analyzed areas of impact to determine liability.• Managed high volume of claims with over 300 customers, maintaining quality contact with each individual by moving claim towards closure and providing consistent updates on progress of claim through email and phone.• Interpreted repair estimates and issued payments to respective parties or insured individual’s body shop of choice.• Experience in a primarily autonomous position, exhibited time and desk management. • Led weekly round table presenting a specific claim to team members, stimulating conversation regarding liability and advice on claim resolution.



EXCALIBUR PIZZA LLC

• United States
• Restaurants
• 1 - 100 Employee

• Supervising Manager

  • Jun 2015 - Feb 2016

  • Managed a team of 5 to 7 crew members daily, assigned duties and carried out evaluation, such as performance management and new employee training.• Experience opening and closing the store, including daily accounting and reconciliation of all cash and debit/credit card transactions.• Responsible for all aspects of customer complaint resolution. • Managed a team of 5 to 7 crew members daily, assigned duties and carried out evaluation, such as performance management and new employee training.• Experience opening and closing the store, including daily accounting and reconciliation of all cash and debit/credit card transactions.• Responsible for all aspects of customer complaint resolution.



California Secretary of State

• United States
• Law Practice
• 1 - 100 Employee

• Office Assistant

  • Sep 2014 - May 2015

  • Created and updated Excel spreadsheets with area specific data that detailed voter statistics by county.• Coordinated with teammates to distribute daily duties via email, created Keynote presentations that detailed potential candidate information.• Brainstormed and initiated project development in preparation for 2016 Election. • Created and updated Excel spreadsheets with area specific data that detailed voter statistics by county.• Coordinated with teammates to distribute daily duties via email, created Keynote presentations that detailed potential candidate information.• Brainstormed and initiated project development in preparation for 2016 Election.