Experience

Dontech Inc
• United States
• Defense and Space Manufacturing
• 1 - 100 Employee
• Accounting Coordinator

  • May 2022 - Present

American Heritage Credit Union
• United States
• Financial Services
• 200 - 300 Employee
• Member Experience Advisor II

  • Mar 2021 - May 2022


Penn Community Bank

• United States
• Banking
• 200 - 300 Employee

• Customer Service Representative

  • Jul 2019 - Mar 2021

  Process a high volume and variety of transactions according to policy. Resolve customer inquiries, both in person and over the phone, through research and consultation across departments. Process a high volume and variety of transactions according to policy. Resolve customer inquiries, both in person and over the phone, through research and consultation across departments.



Bethlehem Area Public Library

• Libraries
• 1 - 100 Employee

• Youth Services Clerk & Shelver

  • Sep 2015 - Jun 2019

  Introduced patrons to library services and helped them access resources. Assisted with the preparation and implementation of family programs. Introduced patrons to library services and helped them access resources. Assisted with the preparation and implementation of family programs.



Dorney Park & Wildwater Kingdom

• United States
• Entertainment Providers
• 200 - 300 Employee

• Area Supervisor

  • May 2012 - Oct 2018

  Maintained the appearance and operation of multiple retail locations. Addressed customer and associate concerns quickly and efficiently. Maintained the appearance and operation of multiple retail locations. Addressed customer and associate concerns quickly and efficiently.