Experience

MCI

• Telecommunications
• 1 - 100 Employee

• Personal Banker

  • Jun 2021 - Present

  Phone representative that assists customers with their banking needs. Uses problem solving skills to assist guests with their issues. And resolve problems over the phone. Handled client concerns regarding transactions, processing financial applications, and utilizing banking software to complete tasks. Core Competencies: Account Management, Presentation Skills, Sales Experience Phone representative that assists customers with their banking needs. Uses problem solving skills to assist guests with their issues. And resolve problems over the phone. Handled client concerns regarding transactions, processing financial applications, and utilizing banking software to complete tasks. Core Competencies: Account Management, Presentation Skills, Sales Experience



FirstLight Federal Credit Union

• United States
• Banking
• 100 - 200 Employee

• Bank Teller

  • May 2019 - Jun 2021

  Working at FirstLight I am responsible to make member connections and transactions. Make my referral goal and cross sell our products. I make sure to be available in helping with new employees who may have questions and help management with vault work, filling the itm and our cash machines. With my promotion In October, I am now responsible for assisting management. My duties include training new tellers and making sure they are prepared for the new position. Helping management with keeping the tellers focused on referral goals and assisting the tellers when needed. Core Competencies: Written & Verbal Communication, Problem Solving, Attention to detail, Collaboration



Empereon Constar

• United States
• Outsourcing and Offshoring Consulting
• 400 - 500 Employee

• Retail Specialist

  • May 2018 - Jun 2019

  Account manager for direct tv viewing customers accounts that were disconnected and reviewing customers bills. Bringing customers back with discounts and building a report with them. In a professional manner as well as empathetic Core Competencies: Ability to handle Pressure, Speed & Efficiency, Empathy Account manager for direct tv viewing customers accounts that were disconnected and reviewing customers bills. Bringing customers back with discounts and building a report with them. In a professional manner as well as empathetic Core Competencies: Ability to handle Pressure, Speed & Efficiency, Empathy