Taylor Cusack
Sales and Purchasing coordinator at Portland Tractor Inc- Claim this Profile
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Bio
Credentials
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HOST
Choice Hotels InternationalNov, 2016- Oct, 2024 -
Certified Pool Operator
National Swimming Pool FoundationJan, 2017- Oct, 2024
Experience
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Portland Tractor Inc
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United States
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Machinery Manufacturing
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1 - 100 Employee
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Sales and Purchasing coordinator
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Oct 2022 - Present
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Comfort Suites
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United States
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Hospitality
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1 - 100 Employee
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Jun 2016 - Present
Experienced Multi-Unit Hospitality General Manager: Responsible for the overall financial performance of the property by providing the highest possible quality of guest service, and fostering a positive work environment for all employees. Responsible for managing and developing the performance of all operating departments including but not limited to Reservations, Front Office, Guest Services, Housekeeping, Security and Maintenance to insure the highest possible levels of guest satisfaction in a cost-efficient manner.Duties include:· Interview, hire, train, support, coach and mentor the department managers and their teams.· Ensure great customer service and empower employees to perform at their highest levels.· Develop guest relationships to build loyalty and maintain a high level of satisfaction.· Apply problem solving skills to resolve guest and/or employee issues to their satisfaction.· Monitor daily tasks to ensure that all standard operating procedures are followed.· Assist with payroll, benefits and other human resources tasks.· Support and contribute to the proactive sales efforts to ensure overall operating results.· Conduct property inspections to ensure the hotel is a clean, safe and secure environment.· Identify and oversee property improvements and construction.· Strategize and manage rates to maximize revenues and grow market share.· Prepare various financial reports for both management and owners. Show less
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Aug 2014 - Aug 2016
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Best Western® Hotels & Resorts
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Netherlands
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Hospitality
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1 - 100 Employee
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Oct 2018 - Apr 2023
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Aug 2018 - Apr 2023
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Mar 2018 - Apr 2023
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Best Western Plus
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200 - 300 Employee
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General Manager
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Oct 2018 - Nov 2022
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Education
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Southern New Hampshire University
Bachelor’s Degree, Human Resources Management and Services