Office Administrator

• Aug 2021 - Present

Customer Care Specialist (Medical)

• Dec 2017 - Aug 2021

At Canopy Growth my role as a Medical Customer Care Specialist involved the following tasks: -Answering inbound phone calls-Completing administrative tasks-Data entry -Providing customers with excellent care in the medical market-Providing education to clinics and physicians as required -Assisting the Medical Outreach team At Canopy Growth my role as a Medical Customer Care Specialist involved the following tasks: -Answering inbound phone calls-Completing administrative tasks-Data entry -Providing customers with excellent care in the medical market-Providing education to clinics and physicians as required -Assisting the Medical Outreach team

Education Assistant

• Jan 2016 - Dec 2017

In my role as an Education Assistant for the Upper Canada District School Board I; -Supported educational goals of students -Assisted with lessons and classroom activities -Communicated and collaborated with parents, principals, teachers and other support staff -Implemented behavioural management programs, strategies and skills -Supervised students during breaks and activities In my role as an Education Assistant for the Upper Canada District School Board I; -Supported educational goals of students -Assisted with lessons and classroom activities -Communicated and collaborated with parents, principals, teachers and other support staff -Implemented behavioural management programs, strategies and skills -Supervised students during breaks and activities

Family Relief, Respite Worker & Tutor

• 2016 - Sep 2017

In my roles at Lanark Community Programs (now known as ConnectWell) I provided care for children and adults with cognitive and/or physical impairments as well as prepared and taught tutoring materials to children experiencing learning challenges. In my roles at Lanark Community Programs (now known as ConnectWell) I provided care for children and adults with cognitive and/or physical impairments as well as prepared and taught tutoring materials to children experiencing learning challenges.

Assistant Operations Coordinator

• 2015 - 2015

In my role as the Assistant Operations Coordinator at Crowns of life I; -Supervised and taught employment skills at the job training centre -Organized community fundraising events -Designed and implemented programs that assisted clients with life skills such as employment skills, proper nutrition, and money management -Referred clients to necessary external resources In my role as the Assistant Operations Coordinator at Crowns of life I; -Supervised and taught employment skills at the job training centre -Organized community fundraising events -Designed and implemented programs that assisted clients with life skills such as employment skills, proper nutrition, and money management -Referred clients to necessary external resources