Experience

Downtown Grill & Brewery

• United States
• Restaurants
• 1 - 100 Employee

• Food Server

  • Sep 2022 - Present

  • Responsible for taking customer orders and ensuring customer satisfaction • Utilize knowledge expertise of the menu to advise customers and upsell menu items when possible • Successfully solve customer conflict and problems when mistakes are made with orders and payments • Manage multiple tasks at one time in a fast-paced environment • Responsible for taking customer orders and ensuring customer satisfaction • Utilize knowledge expertise of the menu to advise customers and upsell menu items when possible • Successfully solve customer conflict and problems when mistakes are made with orders and payments • Manage multiple tasks at one time in a fast-paced environment



Altar'd State

• United States
• Retail
• 1 - 100 Employee

• Retail Specialist

  • Jan 2022 - Sep 2022

  • Provided excellent customer service by anticipating guest’s needs, exceeding expectations, and adhering to the Altar’d State service standards • Effective communication with store management and guests • Completed opening/closing procedures and tasks directed by management with guest focus • Recommended clothing items and accessories to guests • Lead of the denim department • Assisted with store inventory • Provided excellent customer service by anticipating guest’s needs, exceeding expectations, and adhering to the Altar’d State service standards • Effective communication with store management and guests • Completed opening/closing procedures and tasks directed by management with guest focus • Recommended clothing items and accessories to guests • Lead of the denim department • Assisted with store inventory



Ulta Beauty

• United States
• Retail
• 700 & Above Employee

• Retail Specialist

  • May 2020 - Aug 2020

  • Demonstrated passion for superior guest service, with the ability to build and maintain strong guest relationships • Competency with sales and troubleshooting • The ability to work well independently and as part of a team • Determined guest needs and answered questions concerning products and services (partnering with management as needed) • Recommended additional and complementary products/or services based on guests interests or items already selected for purchase, promoting the Ulta Beauty loyalty and guest service program Show less