Taylor Belcher
Client Care Specialist at eHome Counseling Group- Claim this Profile
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Bio
Credentials
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Social Marketing Certification
HootsuiteJan, 2020- Oct, 2024
Experience
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Client Care Specialist
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Sep 2021 - Present
My role is to: • To answer incoming client and counselor calls and inquiries; responds to clients and counselors via phone, email and chat. • To make outbound calls to new leads and established clients. • To schedule appointments, collect and upload intake forms, communicate with team members and insurance providers to ensure excellent client service. • To effectively communicate the company's services and information clearly and concisely in a professional manner. • To troubleshoot technical issues with clients and counselors to our Video Counseling Platform (Azzly). • To train newly hired employees. Show less
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Social Media Manager
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Bangladesh
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Accounting
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Social Media Manager
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Nov 2019 - Jul 2022
Pinterest Account Manager. Helping create and grow and audience organically for a small business owner and bring traffic to her website. Pinterest Account Manager. Helping create and grow and audience organically for a small business owner and bring traffic to her website.
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Education
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Lansing Community College
Graphic Design Certification of Achievement, Graphic Design