Experience

RevoTRAC

• United States
• Education
• 1 - 100 Employee

• Social Media Marketing Manager

  • Jun 2021 - Present

  * Develop and create marketing materials for internal and external uses including both print and digital forms.*Plan and manage marketing and communication outreach to increase public awareness and ridership.Monitor activity and create content for the website and social media platforms.* Plan, write, and edit written materials for advertisements, news releases, promotional events and campaigns for internal and public communications.* Engage and build relationships with area businesses (new and existing) to maintain, generate and increase advertising sales revenues.



Frabay Construction

• Côte d'Ivoire
• Construction

• Customer Relationship Specialist

  • Sep 2019 - May 2021

  • Manage the strategy and execution of email campaigns to support business objectives and revenue goals• Analyze customer database to develop segmentation strategies and optimal targeting for all touchpoints• Analyze, and report on campaign performance and key customer trends or patterns; leverage analyses to develop effectively CRM strategizes• Collect and share ideas to drive the creation of new programs and tools• Develop, manage, and scale customer loyalty strategies to drive business goals, including but not limited to, customer retention, full-price sales, and overall quality of sales• Track campaign effectiveness, customer migration, and customer loyalty over time• Develop trigger email campaigns based on website activity• Develop email performance goals, build out reports and dashboards, define key metrics, and regularly measure and analyzing results



Hotbox Unlimited

• United States

• Public Relations Intern

  • Jun 2019 - Aug 2019

  • Helped construct new strategic communication plans and content releases • Assisted in the creation of innovative product solutions grounded in a clear understanding of customer needs• Consulted with internal stakeholders to define marketing program requirements • Assisted in the collection and evaluations of data on customer consumer trends and product satisfaction • Helped construct new strategic communication plans and content releases • Assisted in the creation of innovative product solutions grounded in a clear understanding of customer needs• Consulted with internal stakeholders to define marketing program requirements • Assisted in the collection and evaluations of data on customer consumer trends and product satisfaction



GTG Copiers

• Marketing and Communications Consultant

  • Jan 2018 - May 2019

  • Researched product offerings and competition to develop effective branding strategies • Researched pricing options to optimize initial campaign launch • Assisted production of strategic communications plan to ensure alignment with branding strategy• Continuously coordinated with owner to ensure understanding of creative decisions • Researched product offerings and competition to develop effective branding strategies • Researched pricing options to optimize initial campaign launch • Assisted production of strategic communications plan to ensure alignment with branding strategy• Continuously coordinated with owner to ensure understanding of creative decisions