Experience

City of Ames, Iowa

• United States
• Government Administration
• 1 - 100 Employee

• Front Desk Receptionist

  • Aug 2018 - Present

  • Provide quality customer service by coordinating reservations and enrolling customers in over 100 different activities and classes • Perform various secretarial duties such as answering and returning telephone calls, sending emails out to customers, and providing high-quality front desk communication with customers • Opening and closing the building, cleaning and sanitizing equipment after customer usage, and ensuring customer care is a priority • Provide quality customer service by coordinating reservations and enrolling customers in over 100 different activities and classes • Perform various secretarial duties such as answering and returning telephone calls, sending emails out to customers, and providing high-quality front desk communication with customers • Opening and closing the building, cleaning and sanitizing equipment after customer usage, and ensuring customer care is a priority



Iowa State University - Plant Science Institute

• Student Office Assistant & Lab Assistant

  • Jul 2019 - May 2020

  • Provided friendly front desk service while completing telephone and email duties, room reservations, and mail/package sorting • Assisted in the lab with sorting seeds, scanning inventory, assembling various products, and field preparations • Provided friendly front desk service while completing telephone and email duties, room reservations, and mail/package sorting • Assisted in the lab with sorting seeds, scanning inventory, assembling various products, and field preparations



Iowa State University - College of Design

• United States
• Design Services
• 1 - 100 Employee

• Student Administrative Assistant

  • Jun 2018 - Aug 2018

  • Administered quality front desk service while fulfilling telephone and email responsibilities, key pickup services, and mail/package sorting and delivery • Redesigned the Dean of Students’ office kitchen and office areas • Prepared for the joining of two offices by consolidating office materials into one location • Administered quality front desk service while fulfilling telephone and email responsibilities, key pickup services, and mail/package sorting and delivery • Redesigned the Dean of Students’ office kitchen and office areas • Prepared for the joining of two offices by consolidating office materials into one location



Ames National Laboratory

• United States
• Research Services
• 200 - 300 Employee

• Student Office Assistant

  • Nov 2017 - May 2018

  • Located and retrieved specific files or boxes from the warehouse • Assisted with developing and consolidating a warehouse inventory • Scanned and filed confidential files, records, and books • Located and retrieved specific files or boxes from the warehouse • Assisted with developing and consolidating a warehouse inventory • Scanned and filed confidential files, records, and books