Experience

ARAUCO - North America

• United States
• Manufacturing
• 400 - 500 Employee

• Inside Sales Representative

  • Sep 2021 - Present



Rukus Cycling Studios

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• Customer Relations Manager on Duty

  • Apr 2019 - Dec 2019

  • Performed inside sales to increase volume in memberships and customer satisfaction • Offered specific training programs to help employees maintain and develop customer relationships • Manager on Duty for product knowledgment, customer negotiation, and resolution to staff and clients • Motivated team with by being energetic and encouraging to help team reach goals and objectives • Helped to plan and execute marketing events to increase customer engagements • Resolved issues with problematic accounts, helping to build lasting rapport and boosting revenue opportunities • Promoted from Customer Service Representative to Customer Relations Manager on Duty after four month of employment • Top seller in memberships for eight months by 20% increase • Earned Employee of the Month in August, 2019 Show less



N3

• United States
• IT Services and IT Consulting
• 400 - 500 Employee

• Business Development Representative

  • Nov 2018 - Mar 2019

  • Analyzed customer's needs and goals to be best aligned with product • Developed sales plans and road maps to help clients take full advantage of services and products • Drove high levels of ROI based on customer satisfaction • Provided product knowledge and employed additional technical resources to create best in class solutions • Learned and leveraged Salesforce products • Multitasked with inside sales and customer service by cold- calling, building customer relationships and generate new opportunities • Exceeded results by meeting quota and pipeline every single month Show less



Mill Creek Residential

• Atlanta, Georgia, United States

• Senior Leasing Consultant

  • Feb 2018 - Aug 2018

  • Managed prospects and leads for sales that resulted in new leases • Provided customer relationship building through satisfaction and retention • Professionally presented the product of the community and apartments, explaining specific features and benefits • Created detailed oriented, data driven reports weekly • Managed CRM tasks and leads daily • Assisted in marketing and social media advertising as directed by upper management • Contributed ideas for improving customer satisfaction to corporate • Participated in monthly property renewal program with informative letters, friendly telephone calls, and/or other means of encouraging communication as needed to increase resident retention • Achieved a 35% conversion ratio of sales to new leases through effective selling and follow through skill • Exceeded expectations by securing an average of 10-14 leases each month • Promoted from Leasing Consultant to Senior Leasing Consultant after five months of employment Show less



Threads Boutique and Consignment

• Vero Beach, Florida, United States

• Sales Associate

  • Oct 2017 - Jan 2018

  • Assisted in providing an enjoyable and successful experience in the store for customers • Ran the day-to-day operations that included customer service and handled the daily cash drawer • Helped to maintain the various social media channels • Assisted with inventory on consignment • Assisted in providing an enjoyable and successful experience in the store for customers • Ran the day-to-day operations that included customer service and handled the daily cash drawer • Helped to maintain the various social media channels • Assisted with inventory on consignment