Business Development Representative 2

• May 2023 - Sep 2023

Sales Development Representative

• May 2021 - Dec 2022

- I went over quota the first month in this role - In 6 months created 2.6M in pipeline - First 6 months generated $419K in bookings - First official SDR at Flatfile - I went over quota the first month in this role - In 6 months created 2.6M in pipeline - First 6 months generated $419K in bookings - First official SDR at Flatfile

Customer Success Manager

• Sep 2020 - Dec 2020

90 day contract- Helped with the implementation of the success teams chat in intercom. Help 1:1 marketing strategy calls and help managed accounts to help with customer health scores. 90 day contract- Helped with the implementation of the success teams chat in intercom. Help 1:1 marketing strategy calls and help managed accounts to help with customer health scores.

Senior Customer Care

• May 2019 - Jan 2020

In this role, My daily tasks includeded taking inbound phone calls from clients, coaching clients to be comfortable on video and, troubleshooting hardware issues via phone, and zoom web calls. The biggest priority was making a customer feel valued, heard, and understood giving them Disney level service!

Customer Care Associate

• Mar 2018 - May 2019

Life Leader Coordinator

• May 2016 - May 2018

-Supports and carries out the vision and mission of the Life Leader program (small groups). Reports to the Life Leader Manager, and executes given responsibilities at the discretion of their manager, such as service projects, marketing strategies, speaking engagements, etc. -Participates in the interview and selection process for the Life Leader program. -Coordinates the training of student leaders during August training and throughout the school year. -Maintains reports relating to… Show more -Supports and carries out the vision and mission of the Life Leader program (small groups). Reports to the Life Leader Manager, and executes given responsibilities at the discretion of their manager, such as service projects, marketing strategies, speaking engagements, etc. -Participates in the interview and selection process for the Life Leader program. -Coordinates the training of student leaders during August training and throughout the school year. -Maintains reports relating to the Life Leader program, such as chapel attendance, GPA requirements, and other reports pertaining to Life Leader students. -Coordinates effective communication methods within the Life Leader program. -Meets directly with a portion of Head Life Leaders in order to lead them as they mentor other student leaders. -Participates in various Spiritual Life Department projects outside of the Life Leader program when appropriate. Show less -Supports and carries out the vision and mission of the Life Leader program (small groups). Reports to the Life Leader Manager, and executes given responsibilities at the discretion of their manager, such as service projects, marketing strategies, speaking engagements, etc. -Participates in the interview and selection process for the Life Leader program. -Coordinates the training of student leaders during August training and throughout the school year. -Maintains reports relating to… Show more -Supports and carries out the vision and mission of the Life Leader program (small groups). Reports to the Life Leader Manager, and executes given responsibilities at the discretion of their manager, such as service projects, marketing strategies, speaking engagements, etc. -Participates in the interview and selection process for the Life Leader program. -Coordinates the training of student leaders during August training and throughout the school year. -Maintains reports relating to the Life Leader program, such as chapel attendance, GPA requirements, and other reports pertaining to Life Leader students. -Coordinates effective communication methods within the Life Leader program. -Meets directly with a portion of Head Life Leaders in order to lead them as they mentor other student leaders. -Participates in various Spiritual Life Department projects outside of the Life Leader program when appropriate. Show less