Experience

MCI

• Industrial Machinery Manufacturing

• Personal phone banker trainer

  • Jul 2021 - Present

  Train new personal phone bankers to assist customers with reviews their accounts, apply for loans, and understand out banking products. Teach new agents how to use our resources to explain our digital banking technology, how to use it, and the benefits that it have to the customers. Ensuring agents know how to properly complete verification to protect customers accounts. Train new personal phone bankers to assist customers with reviews their accounts, apply for loans, and understand out banking products. Teach new agents how to use our resources to explain our digital banking technology, how to use it, and the benefits that it have to the customers. Ensuring agents know how to properly complete verification to protect customers accounts.


Tropical Smoothie Cafe
• United States
• Restaurants
• 700 & Above Employee
• Assistant Manager

  • Nov 2019 - Jun 2022

KidsPeace
• Mental Health Care
• 700 & Above Employee
• Youth Development Specialist

  • Sep 2018 - Jun 2022


Lynn T. Clarke, LLC

• United States

• Legal Assistant

  • Nov 2017 - Jun 2022

  • Support Senor Lawyer in the preparation of documents for court and client review. • Ensure functional and organized office by maintaining databases, answering phones and providing excellent customer service to all clients. • Coordinate conferences, meetings, and appointments on firm’s calendar. • Aid treasurer of Bremen Rotary Club through maintaining financial database and reviewing accounts using QuickBooks. • Support Senor Lawyer in the preparation of documents for court and client review. • Ensure functional and organized office by maintaining databases, answering phones and providing excellent customer service to all clients. • Coordinate conferences, meetings, and appointments on firm’s calendar. • Aid treasurer of Bremen Rotary Club through maintaining financial database and reviewing accounts using QuickBooks.



Hands On Atlanta

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Americorps Member

  • Aug 2017 - Nov 2017

  • Assist teacher with paperwork to make a more efficient work day. • Expand on classroom curriculum with student’s understanding leading to better test • scores. • Resolve student misbehaving and conflicts to establish a more cohesive and less • distracting classroom environment. • Assist teacher with paperwork to make a more efficient work day. • Expand on classroom curriculum with student’s understanding leading to better test • scores. • Resolve student misbehaving and conflicts to establish a more cohesive and less • distracting classroom environment.



South Georgia Medical Center

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Patient Access Representative

  • Mar 2016 - Jul 2017

  • Obtained patient’s necessary demographic and finical information through interviews. • Retrieved patient co-payments to increase hospital revenue from patients and insurance • companies. • Maintained confidential information by overseeing and securing patient documentation. • Obtained patient’s necessary demographic and finical information through interviews. • Retrieved patient co-payments to increase hospital revenue from patients and insurance • companies. • Maintained confidential information by overseeing and securing patient documentation.



Bass Pro Shops

• Retail
• 700 & Above Employee

• Special Event Coordinator

  • Oct 2012 - Jan 2016

  • Increased sales by planning events effective and efficiently to increase customer retention. • Managed daily deposit of $9,000 to decrease cashier overage and shortage. • Support managers by being a reliable worker during employee shortage leading to the obtaining of Associate of the Month award. • Increased sales by planning events effective and efficiently to increase customer retention. • Managed daily deposit of $9,000 to decrease cashier overage and shortage. • Support managers by being a reliable worker during employee shortage leading to the obtaining of Associate of the Month award.