Pedorthist Student

• Aug 2023 - Present

Business Owner

• Feb 2020 - Present

­- Takes responsibility for all aspects of operating the business – from operational tasks, to marketing, to strategic development plans needed to grow the business and expand the client base. ­- Provides a professional medical service, ensuring that regulations are abided by and standards within the medical industry are upheld at all times. ­- Builds and maintains professional relationships with practitioners in various medical sectors – creating a strong referral base and pipeline for potential future clients. ­- Attends to effective stock management for the practice by regular and accurate stock take of consumables, as well as timely ordering and delivery of cost-effective stock and equipment. ­- Markets the business via promotions and specials, advertising on various platforms on a daily / biweekly basis. ­- Forms lasting relationships with clients to ensure client comfort and satisfaction with intervention. ­- Follows Standards for Clinical Practice and Guidelines, ensuring that clients are treated in the safest, most efficient manner, and cleanliest environment possible. ­- Diagnosis and treats certain conditions, advising and providing orthoses, and referring when necessary. ­- Designs and manufactures high-quality and functional Orthotic Devices based on client diagnoses and suitability for purpose / use. ­- Attends to domiciliary (home-based) care when needed at Old Age homes, Retirement Villages and Care Centres; follows pre-agreed terms with each premises such as allocated times, rooms, and clients on set days. ­- Maintains an accurate Point of Sale record to keep financial information in order and for easy future reference. ­- Manages a database containing all pertinent client information – such as diagnosis, treatment provided, and other privileged information – with utmost safety and confidentiality. - Attends to any administrative or ad hoc duties required for the business. Show less

Administrative Assistant

• Jun 2015 - Jul 2018

­- Took responsibility for optimizing the general administration of the business. ­- Scheduled calls with customers in order to update them on any changes that may have arisen. ­- Provided assistance to new customers who phoned in for help. ­- Performed administration work and filed in accordance with the set needs of each customer to provide accurate and timely feedback. ­- Reported any queries or issues to management in an effective and timely manner. ­- Attended to the management of office personal schedules by arranging meetings and appointments. Show less