Experience

ZFX

• United Kingdom
• Financial Services
• 200 - 300 Employee

• Operation Senior Associate

  • Nov 2020 - Present

  •Setting up retail and institutional client accounts •Conduct KYC review on new client relationships •Liaise with internal departments to ensure smooth client onboarding experience •Handle client’s account maintenance request •Process daily operational requests from customers on a timely and accurate manner. •Manage customer’s expectation by escalating complex enquiries to Team Leader to explore win-win solutions for both customers and ZFX. •Perform financial transactions within back-office systems (Deposit, withdrawals, transfer, etc) Show less



RHB Banking Group

• Malaysia
• Financial Services
• 700 & Above Employee

• Personal Banker

  • Oct 2019 - Nov 2020

  • Ensure that the sales and quality targets are met through the planning of sales initiatives •Ensure detailed understanding of RHB product/services and processes •Maintain regular contact with existing customers to develop relationship • Ensure that the sales and quality targets are met through the planning of sales initiatives •Ensure detailed understanding of RHB product/services and processes •Maintain regular contact with existing customers to develop relationship



Citi

• United States
• Financial Services
• 700 & Above Employee

• AML KYC ANALYST

  • Oct 2017 - Oct 2019

  • Performing due diligence on clients, requesting the KYC information, documentation, review and verification of received documentation and making an analytical risk assessment for clients. •Periodically evaluate existing clients according to established policies and procedures aimed at meeting internal and external regulatory requirements. •Building and applying knowledge of sanctions and AML processes • Performing due diligence on clients, requesting the KYC information, documentation, review and verification of received documentation and making an analytical risk assessment for clients. •Periodically evaluate existing clients according to established policies and procedures aimed at meeting internal and external regulatory requirements. •Building and applying knowledge of sanctions and AML processes



Tsh Tax Services Sdn.Bhd

• Melaka

• Internship

  • Jan 2014 - Mar 2014

  - Assist and support consultants and professionals in handling taxation matters. - Organize tax works for tax professionals. - Prepare, organize and handle all tax documents, reports and statements. - Handle a portfolio of small to medium sized companies and individual cases. - Perform tax computations to clients – individuals and companies. - Ensure proper maintenance of filings of documents. - Perform ad hoc jobs and assignments as and when required. - Assist and support consultants and professionals in handling taxation matters. - Organize tax works for tax professionals. - Prepare, organize and handle all tax documents, reports and statements. - Handle a portfolio of small to medium sized companies and individual cases. - Perform tax computations to clients – individuals and companies. - Ensure proper maintenance of filings of documents. - Perform ad hoc jobs and assignments as and when required.