Tay Kriv

Senior Digital Project Manager at Cargo Crew
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Melbourne Area, AU
Languages
  • Central Khmer -

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Kate Watson

I have known Tay for over 6 years now, and in that time she has become a great friend as well as a great support creatively. She has photographed for me before as well as offering assistance with web and code-related queries. She is fantastic to 'bounce ideas off' with. Tay is a diamond. She has a unique and creative perspective, is never seen without a large smile, and is an incredibly hard worker. I thoroughly recommend her.

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Credentials

  • Certified ScrumMaster® (CSM®)
    Scrum Alliance
    Oct, 2019
    - Nov, 2024

Experience

  • Cargo Crew
    • Australia
    • Retail Apparel and Fashion
    • 1 - 100 Employee
    • Senior Digital Project Manager
      • Jul 2023 - Present

      • Delivered .com / US expansion for Cargo Crew• Leading major website enhancements for better UX• Continuing to improve desktop/mobile optimisation• Leading B2B portal enhancements• Supporting SEO/Marketing teams with growth and performance• Prepare digital project scopes and delivery roadmaps• Prioritise and manage backlog for SCRUM and KANBAN boards • Thorough QA and user acceptance criteria testing and approval • Facilitate stand-ups, sprint and release planning, and retros with internal and external teams• Communicate with stakeholders and executive team across the business to ensure transparency• Leading workplace culture inclusiveness and Acknowledgement of Country• Introduced Pets In The Office policy Show less

    • Senior Digital Producer
      • Jul 2021 - Aug 2023

      • Leading the digital presence of US expansion• Oversaw successful marketing automation re-platforming• Worked on mobile optimation program to increase conversion rate• Build and maintain over twenty (20) B2B websites• Prepare project scopes and manage external agencies on requirements and project delivery roadmaps• Prioritise and manage backlog for SCRUM and KANBAN boards • Thorough QA and user acceptance criteria testing and approval • Facilitate stand-ups, sprint and release planning, and retros with internal and external teams• Communicate with stakeholders and executive team across the business to ensure transparency Show less

  • Wunderman Thompson Commerce & Technology
    • United Kingdom
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Ecommerce Specialist
      • Jan 2021 - Jul 2021

      • Shopify theme development and content - assisting clients with bugs, issues, and general Shopify inquiries • Magento product setup and content - assisting clients with bugs, issues, and general Magento 2 inquiries • Analytics and Tag Management using Google Optimise • Consistently identify new opportunities for testing and optimisation, aiming at identifying high impact low effort opportunities • Based on customer data analysis, click-tracking and heat mapping tools, continuously identifying pain points on client websites and make recommendations to improve User Experience • Create and implement CRO campaigns including ideation, planning, testing, optimisation, reporting, and forecasting • Thorough QA and user acceptance criteria testing and approvals • Analyse the performance of CRO campaign activities to measure their effectiveness Show less

  • WONGDOODY
    • United States
    • Design Services
    • 700 & Above Employee
    • Digital Producer
      • Jun 2020 - Dec 2020

      • Take briefs from clients and prepare project approach • Work with Design and Development teams to ensure requirements are scoped accurately • Plan and maintain project schedules, accurately tracking project expenditure and budgets • Keep all parties updated on the delivery of projects • Highlight issues and strive to resolve them • Collaborate with other Project Managers to coordinate internal resources • Build and maintain professional client relationships • Thorough QA and user acceptance criteria testing and approvals Show less

  • Underworks
    • Australia
    • Retail Apparel and Fashion
    • 1 - 100 Employee
    • Magento Specialist
      • May 2020 - Jun 2020

      • Website content management and development of all e-commerce sites • Product builds and online merchandising • Graphic Design • Investigating, debugging and fixing website issues • Back/front end testing – desktop and devices • SEO implementation • Website content management and development of all e-commerce sites • Product builds and online merchandising • Graphic Design • Investigating, debugging and fixing website issues • Back/front end testing – desktop and devices • SEO implementation

  • KeepCup
    • Australia
    • Manufacturing
    • 1 - 100 Employee
    • Digital Producer | Project Delivery Lead - Magento 1 & 2
      • Oct 2015 - Apr 2020

      • Magento 1 to Magento 2 build • B2C and B2B roll out • Internal Tech Lead and Project Management tasks • Managing external agencies and SLA's • Managing web hosting - AWS • Security patches and Magento upgrades • Website content management & development of all e-commerce sites (AU, NZ, CN, CA, US, EU & UK) • Zendesk help centre build & maintenance • Quality assurance & debugging • MailChimp, Zendesk & Magento integrations & testing • Maintaining & improving custom features • Back/front-end testing - desktop & devices • Monitor website traffic & outages • Magento internal staff training & documentation • Online merchandising • Online promotions • UX development • Graphic Design • E-commerce SEO requirements Show less

  • Bad Backs
    • Melbourne
    • Multimedia Coordinator
      • Apr 2013 - Mar 2016

      • Website content management, development and design on Magento 1 platform, Open Cart and HTML sites • Produce graphics for EDMs and homepage banners • Design product brochures and catalogues • Design signage, window posters, promotional flyers, ticketing, labels and other required sales materials for national retail stores and expos • Social media and data feed management • SEO, SEM and online affiliate marketing • Photography and videography editing • Website content management, development and design on Magento 1 platform, Open Cart and HTML sites • Produce graphics for EDMs and homepage banners • Design product brochures and catalogues • Design signage, window posters, promotional flyers, ticketing, labels and other required sales materials for national retail stores and expos • Social media and data feed management • SEO, SEM and online affiliate marketing • Photography and videography editing

  • Cadet Shoes Pty Ltd
    • Melbourne, Australia
    • Graphic Designer
      • Nov 2012 - Oct 2014

      • Produce a range of photos for products including photographing, retouching and editing • Manage image library • Create graphics for EDMs and Catalogues • Provide support to the marketing team • Assist the development team with sketches, graphics, and research for footwear • Design signage, banners, promotional flyers, packaging, ticketing, labels and other required sales materials for print and online • Produce a range of photos for products including photographing, retouching and editing • Manage image library • Create graphics for EDMs and Catalogues • Provide support to the marketing team • Assist the development team with sketches, graphics, and research for footwear • Design signage, banners, promotional flyers, packaging, ticketing, labels and other required sales materials for print and online

Education

  • Grenadi School of Design
    Cert III, Web/Multimedia Design
    2011 - 2011
  • Photographic Imaging College
    Diploma, Photography- Photojournalism Major
    2003 - 2006

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