Tawny Ross

Relationship Manager at Success Virtual Learning Centers
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Contact Information
us****@****om
(386) 825-5501
Location
Charlotte, Michigan, United States, US

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Experience

    • United States
    • E-learning
    • 1 - 100 Employee
    • Relationship Manager
      • Jan 2019 - Present

    • United States
    • Education Management
    • 200 - 300 Employee
    • Lead Teacher
      • Aug 2014 - Jan 2019

    • India
    • Technology, Information and Internet
    • 100 - 200 Employee
    • Store manager
      • Jun 1996 - Mar 2014

      *In charge of all daily store functions, Open/ closing, banking, scheduling, payroll control, following in all daily store directives. *In addition to daily store functions and general duties: held monthly contest to generate sales and boost morale. *Lead by example in delivering excellent customer service by greeting and assisting each customer. *Held daily five minute meetings to promote great selling behaviors within the store. *Managed customers concerns timely, professionally and effectively through making independent decisions that supported the company's customer service expectations. *Executed floor sets per company standards. *District leader in Visual Presentation, traveled with District Manager to help train Store Managers in this area. *Help in the opening of four new stores. *Trained stall on all loss prevention procedures. *Maintained shrink goals set by the company. *Held Loss Prevention awareness meetings with staff, other stores in the strip, and partnered with the police department. *Trained all staff on all store procedures and policies. *Developed and promoted 5 sales associates to Assistant Mangers, 2 Assistant Mangers to Store Mangers. *Trained Store Mangers and Assistant Managers within the district. Show less

    • United States
    • Retail
    • 700 & Above Employee
    • Assistant Manager
      • Oct 1993 - Jun 1996

      Assisted the Store Manager in all daily store functions. Visual Presentation of the store. Delivering exceptional customer service. Assisted the Store Manager in all daily store functions. Visual Presentation of the store. Delivering exceptional customer service.

Education

  • Grand Rapids Community College
    CDA Certificate, Early Child Development
    2015 - 2016
  • Potterville High School
    1989 - 1993

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