Tawfeeq Natour
Director of Administrative Unit at ETHMAR FOR ISLAMIC MICROFINANCE اثمار للتمويل الاصغر الاسلامي- Claim this Profile
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Arabic Native or bilingual proficiency
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English Professional working proficiency
Topline Score
Bio
Experience
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ETHMAR FOR ISLAMIC MICROFINANCE اثمار للتمويل الاصغر الاسلامي
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Jordan
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Financial Services
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1 - 100 Employee
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Director of Administrative Unit
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Jun 2015 - Present
Participated in team-building activities to enhance working relationships. Proved successful working within tight deadlines and fast-paced atmosphere. Increased customer satisfaction by resolving issues. Maintained excellent attendance record, consistently arriving to work on time. Created plans and communicated deadlines to complete projects on time. Collaborated with unit members to achieve target results. Improved operations through consistent hard work and dedication. Prepared drafts of forms, letters and agreements for legal staff use. Created and submitted weekly legal summary to managers, covering current cases, records requests and collection statuses. Show less
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Unit Manager
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Jun 2015 - Sep 2022
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Jordan Radio and Television Corporation
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1 - 100 Employee
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Secretary for the Procurement Committee
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2012 - 2015
Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately. Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting. Developed team communications and information for meetings. Participated in team-building activities to enhance working relationships. Organized logistics and materials for each meeting arranged spaces and took detailed notes for later dissemination to key stakeholders. Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail. Managed filing system, entered data and completed other clerical tasks. Established administrative work procedures to track staff's daily tasks Show less
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Human Resources Coordinator
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2010 - 2012
Supported HR functions with emphasis on record keeping, data entry and general HR tasks. Maintained human resources information system and kept employee files up to date and accurate. Completed employee employment verification and unemployment paperwork prior to hire or termination. Implemented tracking database for employee professional development, license renewal credits and renewal deadlines. Entered personnel and subcontractor data into central database.
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Member at Administrative Assessment Committee
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2010 - 2012
Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service. Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff. Organized logistics and materials for each meeting arranged spaces and took detailed notes for later dissemination to key stakeholders. Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail. Managed filing system, entered data and completed other clerical tasks. Established administrative work procedures to track staff's daily tasks. Show less
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Al Faiha for Engineering Products
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Jordan
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Civil Engineering
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1 - 100 Employee
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Accountant
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2010 - 2010
Following up the financial issues and reporting the company at Amman. Representing the company in Libya Following up all procedures related to the company with Libya government Following up the financial issues and reporting the company at Amman. Representing the company in Libya Following up all procedures related to the company with Libya government
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Beit Al Mal Saving & Investment Housing
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Amman, Jordan
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Manager of Sale and Supply Section
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2004 - 2010
Established administrative work procedures to track staff's daily tasks. Developed and maintained relationships with key suppliers for smooth communication and to meet required expectations. Evaluated supplier quotes based on purchasing procedures and competitiveness in quality, price and delivery. Generated weekly, monthly, quarterly and yearly reports on purchasing operations. Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting. Learned new skills and applied to daily tasks to improve efficiency and productivity. Drove operational improvements which resulted in savings and improved profit margins Show less
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Zain Group
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Kuwait
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Telecommunications
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700 & Above Employee
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Officer at Call Center
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2002 - 2004
Responded to customer requests for products, services and company information. Actively listened to customers' requests, confirming full understanding before addressing concerns. Demonstrated respect, friendliness and willingness to help wherever needed Responded to customer requests for products, services and company information. Actively listened to customers' requests, confirming full understanding before addressing concerns. Demonstrated respect, friendliness and willingness to help wherever needed
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The Department of Antiquities Jordan
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Amman, Jordan
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Draftsman and Guide
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1998 - 2004
Evaluated information provided by architects and system subcontractors and created accurate drawings according to measurements and specifications. Interpreted drawing markups and implemented drawing revisions provided by engineers. Evaluated project sketches and drawings for technical and measurement errors. Drafted required documentation for archaeological sites. Evaluated information provided by architects and system subcontractors and created accurate drawings according to measurements and specifications. Interpreted drawing markups and implemented drawing revisions provided by engineers. Evaluated project sketches and drawings for technical and measurement errors. Drafted required documentation for archaeological sites.
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Salesman
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1991 - 1999
Executed direct sales from manufacturers to customers to improve profitability within retail environment. Exceeded goals for new accounts in single sales cycle. Achieved monthly sales goals by promoting product benefits and enrolling new clients. Executed direct sales from manufacturers to customers to improve profitability within retail environment. Exceeded goals for new accounts in single sales cycle. Achieved monthly sales goals by promoting product benefits and enrolling new clients.
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Education
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Arab Open University- Amman, Jordan
Bachelor Degree, Elementary Education and Teaching