Tawfeeq Natour

Director of Administrative Unit at ETHMAR FOR ISLAMIC MICROFINANCE اثمار للتمويل الاصغر الاسلامي
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Contact Information
us****@****om
(386) 825-5501
Location
Amman, Jordan, JO
Languages
  • Arabic Native or bilingual proficiency
  • English Professional working proficiency

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Bio

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Experience

    • Director of Administrative Unit
      • Jun 2015 - Present

      Participated in team-building activities to enhance working relationships. Proved successful working within tight deadlines and fast-paced atmosphere. Increased customer satisfaction by resolving issues. Maintained excellent attendance record, consistently arriving to work on time. Created plans and communicated deadlines to complete projects on time. Collaborated with unit members to achieve target results. Improved operations through consistent hard work and dedication. Prepared drafts of forms, letters and agreements for legal staff use. Created and submitted weekly legal summary to managers, covering current cases, records requests and collection statuses. Show less

    • Unit Manager
      • Jun 2015 - Sep 2022

    • Secretary for the Procurement Committee
      • 2012 - 2015

      Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately. Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting. Developed team communications and information for meetings. Participated in team-building activities to enhance working relationships. Organized logistics and materials for each meeting arranged spaces and took detailed notes for later dissemination to key stakeholders. Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail. Managed filing system, entered data and completed other clerical tasks. Established administrative work procedures to track staff's daily tasks Show less

    • Human Resources Coordinator
      • 2010 - 2012

      Supported HR functions with emphasis on record keeping, data entry and general HR tasks. Maintained human resources information system and kept employee files up to date and accurate. Completed employee employment verification and unemployment paperwork prior to hire or termination. Implemented tracking database for employee professional development, license renewal credits and renewal deadlines. Entered personnel and subcontractor data into central database.

    • Member at Administrative Assessment Committee
      • 2010 - 2012

      Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service. Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff. Organized logistics and materials for each meeting arranged spaces and took detailed notes for later dissemination to key stakeholders. Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail. Managed filing system, entered data and completed other clerical tasks. Established administrative work procedures to track staff's daily tasks. Show less

    • Jordan
    • Civil Engineering
    • 1 - 100 Employee
    • Accountant
      • 2010 - 2010

      Following up the financial issues and reporting the company at Amman.  Representing the company in Libya  Following up all procedures related to the company with Libya government Following up the financial issues and reporting the company at Amman.  Representing the company in Libya  Following up all procedures related to the company with Libya government

    • Manager of Sale and Supply Section
      • 2004 - 2010

      Established administrative work procedures to track staff's daily tasks.  Developed and maintained relationships with key suppliers for smooth communication and to meet required expectations.  Evaluated supplier quotes based on purchasing procedures and competitiveness in quality, price and delivery.  Generated weekly, monthly, quarterly and yearly reports on purchasing operations.  Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.  Learned new skills and applied to daily tasks to improve efficiency and productivity.  Drove operational improvements which resulted in savings and improved profit margins Show less

    • Kuwait
    • Telecommunications
    • 700 & Above Employee
    • Officer at Call Center
      • 2002 - 2004

      Responded to customer requests for products, services and company information.  Actively listened to customers' requests, confirming full understanding before addressing concerns.  Demonstrated respect, friendliness and willingness to help wherever needed Responded to customer requests for products, services and company information.  Actively listened to customers' requests, confirming full understanding before addressing concerns.  Demonstrated respect, friendliness and willingness to help wherever needed

    • Draftsman and Guide
      • 1998 - 2004

      Evaluated information provided by architects and system subcontractors and created accurate drawings according to measurements and specifications.  Interpreted drawing markups and implemented drawing revisions provided by engineers.  Evaluated project sketches and drawings for technical and measurement errors.  Drafted required documentation for archaeological sites. Evaluated information provided by architects and system subcontractors and created accurate drawings according to measurements and specifications.  Interpreted drawing markups and implemented drawing revisions provided by engineers.  Evaluated project sketches and drawings for technical and measurement errors.  Drafted required documentation for archaeological sites.

    • Salesman
      • 1991 - 1999

      Executed direct sales from manufacturers to customers to improve profitability within retail environment.  Exceeded goals for new accounts in single sales cycle.  Achieved monthly sales goals by promoting product benefits and enrolling new clients. Executed direct sales from manufacturers to customers to improve profitability within retail environment.  Exceeded goals for new accounts in single sales cycle.  Achieved monthly sales goals by promoting product benefits and enrolling new clients.

Education

  • Arab Open University- Amman, Jordan
    Bachelor Degree, Elementary Education and Teaching
    2010 - 2014

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