Experience

Fana
• Argentina
• Marketing Services
• Customer Relationship & Service/ Inventory & Invoice specialist at Fana

  • Jun 2018 - Present


MEER ENTERPRISES/UNIQUE SETTINGS OF NEW YORK

• Credit Management/Account Payables & Receivable/Sales & Marketing/CSR/KYC

  • Sep 2017 - May 2018

   Monitor and maintain the financial integrity of accounts receivables  Run reports for management using Jewel Mate, Right Setting, Quick Books and Excel  Manage customer financial inquiries and opening of new accounts  Prepare showroom inventory report  Vetting of new customer applications for credit worthiness  Ensure customer compliance with Patriot Act  Document customer financial data from Jewelry Board Trade report in the Jewel Mate  Monitor and maintain the financial integrity of accounts receivables  Run reports for management using Jewel Mate, Right Setting, Quick Books and Excel  Manage customer financial inquiries and opening of new accounts  Prepare showroom inventory report  Vetting of new customer applications for credit worthiness  Ensure customer compliance with Patriot Act  Document customer financial data from Jewelry Board Trade report in the Jewel Mate


New York Cares
• United States
• Non-profit Organizations
• 100 - 200 Employee
• Team Lead

  • Jun 2013 - Sep 2017

Arab American Family Support center
• United States
• Non-profit Organizations
• 1 - 100 Employee
• Program Assistant

  • Oct 2013 - Feb 2014

Bergen Community College
• Education Administration Programs
• 700 & Above Employee
• Student Technical Consultant

  • Aug 2011 - Jun 2012


HDFC Bank

• India
• Banking
• 700 & Above Employee

• Assistant Manager

  • Apr 2005 - Dec 2006

  Key Result / Responsibility Areas: Sales • Structured bundled offering of products and services to the customer within the defined time line • Utilizing the sales resources for optimal sales support • Sales and promotion of credit cards • Attrition control of customers Customer Service • Ensure quality customer service is delivered • Recording and resolving all complaints received within the stipulated time limits • Preventive complaint management • Asking for feedback from customers, who may not be complaining Operations • Ensure error free certification of documents required for opening and maintaining customer accounts • As a locker custodian ensure that locker allotment and all other related operations is as per prescribed process • Submission of daily e-schedule indicating the third party sales done • Updating of records for the asset leads generated • Updating of weed-out database on the portal