Experience

The StoneHill Group, Inc.

• United States
• Financial Services
• 1 - 100 Employee

• Mortgage QC Analyst

  • Dec 2019 - Present



Synchrony

• United States
• Financial Services
• 700 & Above Employee

• Bankruptcy Specialist

  • Jan 2015 - Sep 2019

   Performed audit on bankrupt accounts to ensure accurate coding and payments processed according compliance guidelines.  Handled inbound & outbound escalated bankruptcy calls. Assisted with escalated issues or inquiries from various departments. Acted as supplier liaison for pre-bankruptcy and bankruptcy coding vendors to ensure process changes were implemented and issues resolved timely. Tracked and audited accounts involved in various steps of the bankruptcy process. Investigated accounts to identify compliance issues, and document resolution. Monitored and analyzed stagnate inventory, taking corrective action to clear defects. Participated in the creat