Experience

Aspire

• Singapore
• Financial Services
• 200 - 300 Employee

• Business Operations Analyst

  • Feb 2022 - Present

  1. Resolve card payments issues and discrepancies including refunds or clawbacks 2. Investigate and troubleshoot any virtual card errors also liaise with external teams if necessary 3. Execute the subscription plan back-end process such as sending contracts, sending invoices, and reconciling payments 4. Provide excellent customer service by promptly responding to customer inquiries and resolving any problems related to subscription plans 5. Collaborate with other teams to develop and improve business processes including creating or revising SOPs to streamline workflows Show less



PT. Global Jet Express (J&T Express)

• Indonesia
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Finance Staff

  • Oct 2021 - Feb 2022

  1. Monitoring receivables of all agent's client 2. Liaise with internal management agent to solve issues for AR overdue 3. Reviewing the letter of agreement between the agent and the client 4. Ensure all payments related to taxes are correct for payment 5. Prepare data related to revenue and receivables 1. Monitoring receivables of all agent's client 2. Liaise with internal management agent to solve issues for AR overdue 3. Reviewing the letter of agreement between the agent and the client 4. Ensure all payments related to taxes are correct for payment 5. Prepare data related to revenue and receivables



Datascrip

• Indonesia
• Retail Office Equipment
• 300 - 400 Employee

• Finance Administrator (AR Staff)

  • Mar 2020 - Aug 2021

  1. Handling and managing records of payments and account statuses of E-commerce, modern market, DTSMall, DTS Showroom, and branch sales offices accounts. 2. Preparing and sending invoices to customers on time, sending bill reminders, and follow up collections to be paid before overdue. 3. Responsible for administration such as reviewing documents from customers and processing withholding tax reimbursement. 4. Generate monthly financial report and played a key role to achieve financial key performance indicators. 5. Communicate and work closely with customers and other department to solve any irregularities or enquiry issues regarding payments and customer accounts. Show less



Shopee

• Singapore
• Technology, Information and Internet
• 700 & Above Employee

• Business Development Intern

  • Oct 2019 - Feb 2020

  1. Building the pipeline of category by list-downing and analyze the potential sellers 2. Consolidate status of acquisition of potential sellers with sales team and category manager 3. Generate daily report for potential seller performance to top level management 4. Work closely with category manager to improve the category's performance. 1. Building the pipeline of category by list-downing and analyze the potential sellers 2. Consolidate status of acquisition of potential sellers with sales team and category manager 3. Generate daily report for potential seller performance to top level management 4. Work closely with category manager to improve the category's performance.



HIPOTESA FEM IPB

• Indonesia
• Higher Education

• External Relations Officer

  • 2016 - 2018

  Cooperate with external institutions and universities such as visiting, discussing, and get information from outside campus. Cooperate with external institutions and universities such as visiting, discussing, and get information from outside campus.