Experience

FleetFox

• Estonia
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Country Operations Manager

  • Sep 2023 - Present

  Tallinn, Harjumaa, Estonia



Twilio

• United States
• Software Development
• 700 & Above Employee

• Technical Project Manager

  • Jul 2022 - Mar 2023

  Remote Business Strategy & Operations

• Product Operations Engineer L3

  • Apr 2022 - Jul 2022

  Remote • Leading with expansion of the products to various markets in LATAM and EMEA regions. • Project managing of internal audits and various projects to improve cost-efficiency and application SLA % for the Short Codes and Alphanumeric Sender ID products. • Product lead for Short Codes and Alphanumeric Sender ID. Working in cross-functional environment with stakeholders from various teams internally (Carrier Relations, Messaging, Sales) and externally (local carriers, aggregators). •… Show more • Leading with expansion of the products to various markets in LATAM and EMEA regions. • Project managing of internal audits and various projects to improve cost-efficiency and application SLA % for the Short Codes and Alphanumeric Sender ID products. • Product lead for Short Codes and Alphanumeric Sender ID. Working in cross-functional environment with stakeholders from various teams internally (Carrier Relations, Messaging, Sales) and externally (local carriers, aggregators). • Creating various data reports to help measure and analyse metrics that track the wellbeing and key drivers for the products.

• Product Operations Engineer L2

  • Oct 2020 - Apr 2022

• Product Operations Engineer

  • Apr 2020 - Oct 2020

• Product Operations Specialist

  • Apr 2019 - Apr 2020



Bolt

• Estonia
• Software Development
• 700 & Above Employee

• Operations Specialist

  • Jun 2018 - Apr 2019

  • Managed daily operations in Estonian market and assisted Country Manager with operational tasks. • Managed a team of supply specialists and made sure that the targets were met. • Planned Supply (drivers & fleet) development strategy and monthly action plans. • Measured and analysed supply & ride statistics, campaigns, and other relevant activities.

• Supply Team Lead

  • Dec 2017 - Jun 2018

• Supply Specialist

  • Aug 2017 - Dec 2017



FC Flora

• Spectator Sports
• 1 - 100 Employee

• Development Manager

  • Dec 2016 - Jul 2017

  • Daily cooperation with club's current sponsors and partners and finding new partners for different events. • Managed club's marketing and created different marketing projects. • Organised FC Flora match days.



Bolt

• Estonia
• Software Development
• 700 & Above Employee

• Supply Specialist

  • Oct 2016 - Jan 2017

  • Onboarded drivers to the platform mainly through warm calling. • Hosted training sessions for drivers in Tallinn. • Helped with launching Bolt services in Tartu and hosted driver trainings in Tartu.

• Supply Quality Specialist

  • Aug 2016 - Oct 2016

• Customer Support Specialist

  • Jul 2016 - Aug 2016



Genius Sports

• United Kingdom
• Software Development
• 700 & Above Employee

• Sports Analyst

  • Aug 2015 - Sep 2015