Experience

Homefectionery Limited

• Bangladesh
• Food and Beverage Services
• 1 - 100 Employee

• Assistant Manager - Business Operation

  • Jun 2022 - Present

  Making sure that all operations run smoothly and align with quality standards Overseeing the accounting, bank processes, and money handling, monitoring the financial data, and recommending solutions to improve profitability Creating strategies and policies for company growth Implementing plans and procedures regarding stock losses and theft Employing means keeping company costs down Conducting staff performance reviews and motivating staff Managing market initiatives and maximizing business performance to reach the customer and company goals Achieving better business practices Show less



MBM-Munshi Bangladesh Limited

• Bangladesh
• Facilities Services
• 1 - 100 Employee

• Sr. Executive, Procurement

  • Mar 2022 - May 2022

  Estimate and establish cost parameters and budgets for purchases Create and maintain good relationships with vendors/suppliers Make professional decisions in a fast-paced environment Review and analyze all vendors/suppliers, supply, and price options Develop plans for purchasing equipment, services, and supplies Negotiate the best deal for pricing and supply contracts Maintain and update a list of suppliers and their qualifications, delivery times, and potential future development Work with team members and procurement manager to complete duties as needed Maintain updated records of purchased products, delivery information and invoices Prepare reports on purchases, including cost analyses Monitor stock levels and place orders as needed Coordinate with warehouse staff to ensure proper storage Overseeing and supervising employees and all activities of the purchasing department. Following and enforcing the company's procurement policies and procedures. Reviewing, comparing, analyzing, and approving products and services to be purchased. Managing inventories and maintaining accurate purchase and pricing records. Show less



Gowala Holdings Limited

• Bangladesh
• Food and Beverage Manufacturing
• 1 - 100 Employee

• Sr. Executive, Operation & Procurement

  • May 2021 - Feb 2022

  Maintain constant communication with management, staff, and vendors to ensure proper operations of the organization. Develop, implement, and maintain quality assurance protocols. Grow the efficiency of existing organizational processes and procedures to enhance and sustain the organization’s internal capacity. Actively pursue strategic and operational objectives. Ensure operational activities remain on time and within a defined budget. Lead, motivate, and support the team within a time-sensitive and demanding environment, including setup and implementation of career development plans for all direct reports and problem resolution. Manage timely data collection to update operations metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service. Establishing direct contact with suppliers and overseeing procurement and inventory. Preparing plans for the purchase of equipment, services, and supplies. Following and enforcing the company's procurement policies and procedures. Reviewing, comparing, analyzing, and approving products and services to be purchased. Managing inventories and maintaining accurate purchase and pricing records. Maintaining and updating supplier information such as qualifications, delivery times, product ranges, etc. Show less



Direct Fetch

• Bangladesh
• Retail

• Sr. Executive, Operations

  • Oct 2020 - Apr 2021

  • Ensure all operations are carried on in an appropriate, cost-effective way • Improve operational management systems, processes, and best practices • Purchase materials, plan inventory, and oversee warehouse efficiency • Help the organization’s processes remain legally compliant • Formulate strategic and operational objectives • Examine financial data and use them to improve profitability • Manage budgets and forecasts • Perform quality controls and monitor production KPIs • Recruit, train and supervise staff • Find ways to increase the quality of customer service • Develop, implement, and review operational policies and procedures. • Build alliances and partnerships with other organizations. • Oversee budgeting, reporting, planning, and auditing. Show less



Spacedawg Digital

• Bangladesh
• Advertising Services
• 1 - 100 Employee

• Account Executive - Client Servicing

  • Apr 2018 - Sep 2020

  • Managing a number of high and valuable contracts and account • Developing and maintaining an account base and delivering budgeted revenues as well as exceeding set sales targets.• Launching pro – active sales campaigns and perusing new business leads.• Auditing Inventory (Opening & Closing)• Researching a client’s business strategies, markets, competitive landscape, and operating methods.• Auditing daily sales report & prepare daily & monthly sales reports• Developing and maintaining good relationships with clients.• Achieving agreed on sales targets.• Negotiating contracts and agreements with clients. Show less

• Intern

  • Jan 2018 - Mar 2018



Robi Axiata Limited

• Bangladesh
• Telecommunications
• 700 & Above Employee

• Call Center Representative

  • Mar 2015 - Dec 2015

  Answered an average of 70 token calls per day by addressing customer inquiries Solving problems and providing new product information Provided an elevated customer experience to generate a loyal client, and Politely assisted customers Answered an average of 70 token calls per day by addressing customer inquiries Solving problems and providing new product information Provided an elevated customer experience to generate a loyal client, and Politely assisted customers