Tauhidul Rahat

Administrative Assistant at Reality21
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Contact Information
Location
Scarborough, Ontario, Canada, CA

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Experience

    • Pakistan
    • Real Estate
    • 1 - 100 Employee
    • Administrative Assistant
      • Mar 2022 - Present

      1. Greeted clients, answered the telephone, and made follow-up calls. 2. Prepared correspondence, scheduling meetings, and making travel arrangements. 3. Prepared real estate forms and documents. 4. Coordinated showings, assisted at open houses, and obtained feedback. 5. Ordered supplies, and prepared and distributed marketing materials. 6. Maintained electronic and paper filing systems. 7. Prepared listing materials and posted property listings. 8. Managed the client database and prepared reports. 9. Assisted with the closing process. 10. Performed other duties as assigned Show less

    • United States
    • Health, Wellness & Fitness
    • 700 & Above Employee
    • Customer Support Agent
      • Sep 2019 - Feb 2022

      Managed large amounts of inbound and outbound calls • Identified customer needs, clarified information, researched every issue and provided solutions or alternatives • Identified hardware and software solutions and Troubleshooted technical issues. • Diagnosed, repaired faults and resolved network issues. • Installed and configured hardware and software and Provided accurate customer feedback. • Followed up with clients to ensure the issue is resolved. • Provided support in the form of procedural documentation and Supported the roll-out of new applications. Show less

    • Bangladesh
    • Civil Engineering
    • 1 - 100 Employee
    • Education Counselor (Admissions & Compliance)
      • Apr 2015 - Jul 2018

      • Tracks and maintains student files, leads, and updates all student information in the System while ensuring confidentiality • Sends letter of acceptance to students via email once all admissions processes are complete. • Collaborated with Advisors to brainstorm ideas on ways to increase student life engagement • Actively participates in student orientation to ensure documentation is up to date. • Coordinate group and individual counseling and walk students through the admissions process • Responds to all Student Application forms, Contacts, International forms, and leads in a timely manner • Interviewed prospective students, answered their questions, and facilitated a student's entrance into programs • Assists with the development and implementation of domestic and international recruitment strategies • Maintained communication with students throughout all stages of the recruitment and Admissions Process • Responsible for scheduling all student appointments via phone, email, and or in-person Show less

Education

  • Centennial College
    Certificate, Hospitality Administration/Management
    2019 - 2019
  • National University of Bangladesh
    Bachelor of Science - BS, Plant Molecular Biology
    2010 - 2015

Community

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