Experience

Samsung GSG (Global Strategy Group)

• South Korea
• Information Technology & Services
• 1 - 100 Employee

• Global Strategist

  • Sep 2023 - Present



Columbia Business School

• United States
• Higher Education
• 700 & Above Employee

• MBA Candidate

  • Jan 2022 - Jun 2023



Amazon

• United States
• Software Development
• 700 & Above Employee

• Senior Program Manager, Product Analytics & Insights

  • Jan 2021 - Dec 2021



Facebook

• Software Development
• 700 & Above Employee

• Product Lead & Strategic Programs Manager

  • Nov 2018 - Jan 2021

  Streamlined and rebuilt core review processes for all research performed at Facebook. Built analysis dashboards (Excel, SQL) with reporting functionalities to measure process efficiency, identify areas of sub-optimal performance, and recommend strategic decisions. Owned system roadmapping (resource allocation, feature scoping and development schedule) and strategic planning and budget management process (OKRs and KPI measurement). Developed and managed internal partnerships with multiple cross functional partners (legal, policy, comms, privacy, research operations & academic relations) to implement strategic improvements across multiple organizations at Facebook. Built internal product with engineering team that facilitated review of all survey research from FB. This is an enterprise wide product that is expected to process 4000+ submissions/year. Created educational/training materials on the new internal too, and conducted training and troubleshooting sessions with end users. Developed communication strategy and schedule for feature releases and operational updates. Attained a 3-fold increase in efficiency in the research review process while simultaneously increasing transparency and robustness to privacy risk. Show less



SoftBank Investment Advisers

• United Kingdom
• Venture Capital and Private Equity Principals
• 200 - 300 Employee

• Strategy & Insights Lead

  • Mar 2017 - Nov 2018

  Led all research activities to support $100B Softbank Vision fund including managing full research budget and 30+ vendor relationships. Created end-to-end global research program that provided strategy and industry insights throughout the investment lifecycle from company pitch to portfolio company. Led in-depth business intelligence projects focused on a variety of sectors, including: the sharing economy, on-demand transport, fintech, e-commerce, and cloud ecosystems. Created global survey program, from sourcing and vetting vendors to building out templates with survey logic to educational materials on survey best practices by vertical, sector and region. Hired, trained and deployed 15 vendor/contractors across 3 different time zones. Conducted in depth trainings for each team in deliverable production, research methods, and research tools. Scaled research function from covering investment activities of 10-15 employees within the US to 70 employees across three different timezones without adding any extra headcount or managerial capacity. Implemented new deal and contact management system. This included managing the full migration for 3 years worth of data and conducting all training for international offices within 1 month. Collaborated extensively with the Compliance and Legal Teams to create a policies for expert network usage standards. Acted as a liaison between the deal, legal and compliance teams to ensure all contracts related to commercial dd (surveys, subscriptions, consulting agreements) flow through the correct channels of review. Show less



SoftBank Group Corp.

• Japan
• IT Services and IT Consulting
• 200 - 300 Employee

• Market Intelligence Research Associate

  • Feb 2015 - Feb 2017

  Built out full research platform consisting of a dedicated research analyst team, robust research subscription library, and catalogue of subject matter experts and boutique consults based on region and sector. Negotiated all the research contracts with major firms and through rigorous quarterly tracking, reduced budget spend on underutilized resources and directed the extra funds to upgrade highly utilized resources. Led in-depth business intelligence projects focused on a variety of sectors, including: the sharing economy, on-demand transport, fintech, e-commerce, and cloud ecosystems. Reduced research request time from 3 days to 1 day by created a standardized research menu with varying levels of depth and analysis structured by urgency level, allowing for optimal allocation of research resources. Show less



Google

• United States
• Software Development
• 700 & Above Employee

• Industry Insights Research Coordinator

  • Mar 2014 - Feb 2015

  Managed team research contracts (Thomson Reuters, Forrester, etc.). Created an equity research report library consisting of ~1,500 research reports using a novel classification and tagging system designed to reduce search time. Created “The Daily Reports”, a daily research newsflash read by hundreds of Googlers. Wrote news scans, case studies, and reports on market trends and competitors focusing on multiple areas of Google’s business such as hardware, digital advertising, and enterprise software. Played a leading role in the production of “The Weekly Tech Brief” by analyzing advertising, digital media, new devices, enterprise software, and various merger/IPO news. The Weekly Tech Brief had a subscription base of approximately 3,000 Googlers. Collaborated with the Chief of Business Staff to provide a consistent voice, tone, structure and style for specified research-related executive communications. Contracted at Google via Zenith Show less



eMeter, A Siemens Business

• Foster City, CA

• Proposal Project Coordinator

  • May 2013 - Mar 2014

  Project management and coordination in a very fast paced and strict deadline oriented environment, producing content for RFP proposals. Technical writer and editor for content used in marketing materials with a focus on clean energy. Contributing content, templates, and visual presentation materials to the development of sales tool kits used by account managers as well as maintaining a product database and working extensively with Microsoft Word, Excel and PowerPoint. Project management and coordination in a very fast paced and strict deadline oriented environment, producing content for RFP proposals. Technical writer and editor for content used in marketing materials with a focus on clean energy. Contributing content, templates, and visual presentation materials to the development of sales tool kits used by account managers as well as maintaining a product database and working extensively with Microsoft Word, Excel and PowerPoint.