Tatum Townsend
Business Development Executive at Bidvest Prestige Cleaning- Claim this Profile
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English -
Topline Score
Bio
Credentials
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Building and Managing a High-Performing Sales Team
LinkedInSep, 2022- Nov, 2024 -
Six Sigma: Green Belt
LinkedInSep, 2022- Nov, 2024
Experience
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Bidvest Prestige Cleaning
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Namibia
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Retail Office Equipment
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100 - 200 Employee
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Business Development Executive
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Jan 2023 - Present
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Frogfoot
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South Africa
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Telecommunications
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200 - 300 Employee
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Property Acquisition Manager
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Apr 2019 - Jan 2023
Multi dwelling unit sales specialist Placing fibre infrastructure into business or residential areas Loading with Body corporates, managing agents, home owner associations, and portfolio managers on a National Scale. Multi dwelling unit sales specialist Placing fibre infrastructure into business or residential areas Loading with Body corporates, managing agents, home owner associations, and portfolio managers on a National Scale.
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Managing Director
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Oct 2017 - Jan 2023
Events Management, Skills Development, Training, Logistics, Corporate Team Building, Consulting Events Management, Skills Development, Training, Logistics, Corporate Team Building, Consulting
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Member Board Of Trustees
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2016 - Jan 2018
Victory Kids is Education for children with special needs Victory Kids is Education for children with special needs
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Eveready
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Manufacturing
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100 - 200 Employee
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Distribution Team Leader
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Feb 2016 - Jul 2017
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Smollan
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IT Services and IT Consulting
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1 - 100 Employee
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Administrative Assistant
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Jun 2014 - Feb 2016
- Asset Management Reporting Compliance - Effective Fleet Stanic reports management - Ensure expense management reporting compliance - Procurement admin management - Credit Card and Expense claims/allocation management - Compile, Collate and Distribute weely and monthly reports - General admin management for the Region - Maintain call cycle system - Asset Management Reporting Compliance - Effective Fleet Stanic reports management - Ensure expense management reporting compliance - Procurement admin management - Credit Card and Expense claims/allocation management - Compile, Collate and Distribute weely and monthly reports - General admin management for the Region - Maintain call cycle system
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AIDC
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South Africa
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Motor Vehicle Manufacturing
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100 - 200 Employee
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Office Assistant
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Aug 2013 - Jun 2014
Office Management: • Infrastructure of the Office • Meeting Schedules, Meeting Minutes for all Meetings conducted • Stationary, Kitchen supplies, equipment and office furniture orders • Manage the server room and control the network tapes daily • Managing of log book and registers and populating data sheets for easy access of information • Dairy access and management for the Head of Supplier Development and Supply Chain Department Manager, as well as the Senior Project Manager for Supplier Development Department • Generating quotations and liaising with suppliers and procurement officer to finalise payments (Quotes, Purchase Requisitions/Orders) • Petty Cash holder and distributor of Petty cash • Screening and processing of CV’s • Assist with HR folders for all employees in the Jobs Fund office as well as the admin work related to placements for all Jobs Fund Engineers • Created the online Customer Survey with a full Data Analysis Report • Presentations
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TEMS Administrator
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Jun 2010 - May 2013
Full CCT (Customer Contact Coordinator): • Attend to all customer queries • In depth account and credit investigations • Monthly calls to clients (Online visits) • Raise and Process Correction Requests • Manual note processing/capturing (Transfers, Issues, Returns and Stock Transfers) • Request authorization from clients/management for amendments to accounts • Stock counts and Reconciliations • Weekly and Monthly reports • Request set-ups and terminate Transfer Hire Acceptance Agreements • Assisting client onsite and via telephone with Portfolio and invoices • Attend to service requests logged by clients through portfolio plus Receptionist • Operating switchboard, attending to clients • Taking and distribution of messages, documents, emails and mail parcels. • Attendance Register for Eastern Cape Region • Responsible for distribution and registration of THAN books • Ordering/online buyer for stationary in the Eastern Cape Region • Sending Training invites to clients and venue set up • Sending new client account letters TEMS Administrator: • Manage the flow of CHEP and Pick n Pay’s equipment that is transported with Lieben Logistics Transporter. • Sort and clear daily transactions received on site. • Reconcile all transactions on the Lieben Logistics account. • Stock counts, daily filing and archiving of all documentation. • Liasing with Pick n Pay stores and clients in order to correct or clear transactions. • Raise correction requests and delegate activities to investigate credit balances on the Lieben Logistics account. • Stock counts and plant sweeps of the Warehouse and the CHEP RRU (Receiving) at the Pick n Pay FDC (Food Distribution Centre) • Manage and reconcile all Corporate Pick n Pay store accounts in the Eastern Cape.
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VWSA
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Motor Vehicle Manufacturing
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700 & Above Employee
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Customer Interaction Specialist
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Feb 2008 - Feb 2010
Outbound Team job functions Welcome customers to the Brand (Volkswagen and Audi) Capture customer details on our database Conduct service follow-up calls to dealerships Generate leads for potential sales Log complaints for escalation Assist with enquiries E-mail Team job functions 2IC (second in charge) assist with managing the E-mail Team, making key decisions when CRM (Customer Relationship Management) campaigns are sent to our customers, and organising a team strategy for the day Responding to enquiries via telephone or written correspondence, which are submitted via the corporate websites by our customers (Volkswagen and Audi) Creating and updating customer profiles Generating leads for potential sales Assist in the allocation of complaints to our Customer Care Team Assist with prioritising and distributing Legal, Media and Ombudsman complaints to consultants in our Managing Director’s Office Monitor consumer websites, e.g. HelloPeter Daily testing of the functionality of the ‘contact us’ facility on the brand websites and escalation of any concerns noted Coach and mentor new specialists and colleagues
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Education
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Boston City Campus
NQF 4 Contact Centre -
MF Treinamentos
Certificate, Lean Six Sigma - White Belt -
Victoria Park High School
High School, 12