Tatja Kekarainen

Senior Consultant at Call Waves Solutions Finland Oy
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Contact Information
Location
Espoo, Uusimaa, Finland, FI

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5.0

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Anna Sedbom

I have had the pleasure of working with Tatja for almost eight years. By nature, Tatja is determined, active and trustworthy. She is a person who doesn’t give up when facing difficult situations; she rolls up her sleeves and gets things done. It is easy to cooperate with Tatja. You can trust her as a colleague and customers can trust that Tatja will always give her 110 %. Tatja's humor and positivity have a significant impact on team spirit. I warmly recommend Tatja and would love to work together again.

Sari Ilvonen

Tatja is a savvy sales person who carefully listens customers’ needs and understands what solutions to offer. She’s very skilled in handling challenging situations thanks to her past experience in customer service. Tatja has passion to achieve her targets and she keeps her promises both internally and externally.

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Experience

    • Outsourcing and Offshoring Consulting
    • 1 - 100 Employee
    • Senior Consultant
      • Sep 2022 - Present

    • Finland
    • Transportation, Logistics, Supply Chain and Storage
    • 700 & Above Employee
    • Account Manager
      • Apr 2019 - Sep 2022

    • Sales Representative
      • May 2018 - Mar 2019

    • Finland
    • IT Services and IT Consulting
    • 200 - 300 Employee
    • Sales Representative
      • Jun 2017 - Apr 2018

      My role as a Sales Representative consists of mainly cross and upselling to already existing BtoB customers and customer relationship management. My main sales tools are email and phone, however I occasionally visit customers when necessary. Our CRM program is Salesforce.

    • Customer service specialist
      • Mar 2012 - Jun 2017

      B2B customer service and complaint handling.

    • Financial Assistant
      • Oct 2013 - Dec 2013

      Invoicing and customer service.

Education

  • Laurea University of Applied Sciences
    Business Management, Business Administration and Management,
    2011 - 2014

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