Experience

Christian Tour

• Romania
• Travel Arrangements
• 100 - 200 Employee

• Travel Agent

  • Jan 2022 - Present

  - preparing personalized vacation packages, according to the client's needs; - responsible for the development and successful completion of the employed tourist contracts; - promoting services and products to customers; - booking and issuing plane tickets (IATA in the Worldspan system and low-cost), bus, accommodation, medical/travel insurance, rent a car services, etc.; - maintaining the relationship with service providers, internal and external; - carrying out primary accounting activities, drawing up and completing the house register; - participation in specialized fairs; - providing training to colleagues at the opening of new offices in the country; - reaching the monthly sales target; - developing the client portfolio by 20%. Show less

• Ghid de turism

  • Jun 2021 - Oct 2021

  - Greeting and welcoming Tour groups upon their arrival at the meeting place; - Providing in-depth knowledge about the destinations for tourists - and vacationers; - Delivering content at the right level to ensure visitors exceed their expectations of the visit; - Responsible for running the programs at the destination. - Greeting and welcoming Tour groups upon their arrival at the meeting place; - Providing in-depth knowledge about the destinations for tourists - and vacationers; - Delivering content at the right level to ensure visitors exceed their expectations of the visit; - Responsible for running the programs at the destination.



Atlantic Turism

• Brazil
• Travel Arrangements

• Travel Agent

  • Jul 2020 - Jun 2021

  - creating personalized holiday packages, according to the client's needs; - promoting services and products to customers; - booking and issuing plane tickets (IATA and low-cost), bus, accommodation, medical / travel insurance, car rental services, etc .; - maintaining contact with service providers, internal and external; - managing and developing client portfolio; - carrying out the primary accounting activities - drawing up and completing the house register. - creating personalized holiday packages, according to the client's needs; - promoting services and products to customers; - booking and issuing plane tickets (IATA and low-cost), bus, accommodation, medical / travel insurance, car rental services, etc .; - maintaining contact with service providers, internal and external; - managing and developing client portfolio; - carrying out the primary accounting activities - drawing up and completing the house register.

• Travel Agent

  • Oct 2018 - Jul 2020

  - promoting the agency's programs, offers and tour packages to clients; - effective and successful B2B and B2C sales, and in own reservation systems; - airline ticketing; - selling travel insurance; - basic accounting; - participation in organizing and coordinating various special events (tourism fairs, team buildings, info trips); - customer requests management in CRM; - deal with occurring travel problems, complaints or refunds; - customer support and follow-up; - provide all relevant documentation for travel; - responsible for the development and successful completion of the employed tourist contracts; - administration and development of the client portfolio. Show less



Sunair Consulting SRL

• Travel Agent

  • Mar 2018 - Sep 2018

  - promotion of the offers and travel packages of the agency to the clients; - selling tourist packages both in the country and abroad; - selling travel insurance; - provide all relevant travel documentation; - primary accounting (making registers, collecting and tracking payments); - making the reservations of the travel packages in different reservation systems; - maintains and develops collaboration relations with direct suppliers; - administration and development of the client portfolio. Show less