Project Manager Service Delivery - Project/Operations Analyst

• Mar 2021 - Present

Overall responsibilities- Client implementation scheduling, planning, risk analysis/mitigation, internal resource management, delivery and handover to account management - Prioritization according to business corporate/strategic objectives and task management- Change Management initiatives- Internal/External stakeholders management- Business Partnership modelling- Lead Business Processes improvements projects within the framework of client portfolio implementation - Lead new operations processes configuration/set-up to meet client implementation projects requirements- Account Management Achievements - Successfully managed portfolio transfer and portfolio renewals (including 6 major business accounts) - Successfully implemented new internal operations processes to meet non-standard business model requirements- 4 new client implementations (9 months period) - Implementation of new Due Diligence company framework and internal process

Project Assistant - Expeditor - Data Analysis

• Aug 2019 - Apr 2021

Overall responsibilities- Supporting Client Engineering activities - Stakeholders’ management (Client Engineering Team, Contractor Eng. Team, Business Administrator Team) - Project Management Cycle maintenance- Project Management Tool (EPM) - Project Management Documentation production/maintenance - Set up of proper Project Deliverables List tracker and Project Engineering Documentation process- SAP Supply Management – vendors/bid management- Client-Contractor contract managementAchievements - Build-up Engineering Document Packages tracker system- Daily analysis and reporting of engineering deliverables status - Implemented performance review process within the Project- Change request automated tracker

Museum guide

• May 2019 - Aug 2019

Paralegal and Institucional relations

• Jun 2018 - May 2019

Stagista assistente di progetto

• Mar 2018 - Jun 2018

Responsabile delle relazioni esterne

• Jan 2018 - Mar 2018

Graduate Student Intern

• May 2017 - Sep 2017

Dealing with digital contents management and editing, social network management and monitoring, data collecting. All in the framework of Europe Affairs. Dealing with digital contents management and editing, social network management and monitoring, data collecting. All in the framework of Europe Affairs.

Collaboratore esterno

• Feb 2015 - May 2017

role of telephonist , dealing in particular of costumer satisfaction. Data processing/report software, also online ones, ability to manage mailing list software and sending newsletter, strategic development/ ability to use information and technology to establish a long- term action plan role of telephonist , dealing in particular of costumer satisfaction. Data processing/report software, also online ones, ability to manage mailing list software and sending newsletter, strategic development/ ability to use information and technology to establish a long- term action plan