Order Management Specialist

• Feb 2023 - Present

Customer Service Agent

• Jun 2018 - Feb 2023

As a customer Service Agent, I receive tasks from Outlook mailbox and treat them using the necessary programs such as: Geiser, AS 400; - I respect the requirements of the suppliers, the exactness of data, and I have to introduce the services required in the customers contracts; - I create the invoices in the internal system for each service that is not included in the customers contracts; - I must verify the emails and give the necessary answers; - I save into the internal database the documents sent or received from clients; - We have to create the speciality documents and publish them in the internal systems of the company in order for all the employees of the company to see them. Show less

Assistant Manager

• Feb 2009 - Nov 2016

As secretary in this field i had to register files, to find out all kind of information about persons or companies, to read subpoenas and to answer them, to make all kinds of claims. The final goal is to receive the money that a creditor has to get from a third party. Although i do not have a diploma in legal field, after six months of work within the office i was left alone since my colleague had to leave for a while. For a period of four months i was capable of running almost the entire activity by my self. Afterwards my colleague come back to work. I will not say that it was easy to do the work of two persons; the only thing that i am proud of is that i succeeded in everything that i had to do Show less

Telemarketing Agent

• May 2008 - Nov 2008

A telemarketing agent in this company receives phone calls and tries to sell laptops and telephone and internet services. A telemarketing agent in this company receives phone calls and tries to sell laptops and telephone and internet services.

Translator

• Aug 2007 - Mar 2008

As a translator in this company I had to translate all kinds of documents from English to Romanian. As a translator in this company I had to translate all kinds of documents from English to Romanian.

Secretary

• Dec 2006 - Aug 2007

As secretary i had to answer calls, send and answer emails, schedule appointments, keep a data base with all the clients and suppliers. I also had to write different articles for the journal of the company called Weekender, and set up different media partnership for the journal. As secretary i had to answer calls, send and answer emails, schedule appointments, keep a data base with all the clients and suppliers. I also had to write different articles for the journal of the company called Weekender, and set up different media partnership for the journal.

Assistant Manager

• May 2006 - Sep 2006

As secretary i had to answer calls, to send and answer emails, schedule appointments, keep a database with all the clients and suppliers. As secretary i had to answer calls, to send and answer emails, schedule appointments, keep a database with all the clients and suppliers.

Translator

• Dec 2004 - Jul 2005

Working in this office i had to translate documents from English and Italian and also I had to accompany different clients to meetings where i had to do the work of an interpreter. Working in this office i had to translate documents from English and Italian and also I had to accompany different clients to meetings where i had to do the work of an interpreter.

Sales Assistant

• Feb 2002 - Jul 2002

I worked in a beautiful shop where i had to assists clients in choosing the most appropriate body products for them. I worked in a beautiful shop where i had to assists clients in choosing the most appropriate body products for them.