Tatiana Li
Floor Manager at Reef real estate investment- Claim this Profile
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English -
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Russian -
Topline Score
Bio
Credentials
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Sales and marketing training,Customer service training program ,Business correspondence, Telephone skills
Emirates aviation college, Dubai
Experience
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RSO
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Human Resources
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1 - 100 Employee
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Floor Manager
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Oct 2014 - Present
• Provide high level administrative and secretarial support to Executive management, • Arrange meetings for Board of Directors • Serve as the point person for maintenance, mailing, shopping, supplies, equipment, bills • Organize and schedule meetings and appointments • Partner with HR to maintain office policies as necessary • Organize office operations and procedures • Coordinate with IT department on all office equipment • Manage relationships with service providers, ensuring that all items are invoiced and paid on time • Manage contract and price negotiations with office vendors, service providers and office lease • Manage office budget, ensure accurate and timely reporting Show less
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Emirates
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United Arab Emirates
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Airlines and Aviation
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700 & Above Employee
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Customer Service Executive
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May 2011 - Sep 2014
• Providing with details on Emirates tariff fares and actively issue online tickets and sell related products. • Highlight to customers the legal requirements covering their journey such as passport, visa & health requirements and other details such as check-in place and time. • Support the Customer Sales & Service manager on closing the end of day sales and banking monies received. • Create a database of all potential customers and develop a personal relationship with them by giving occasional calls and informing them of new services provided. Show less
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Dubai Duty Free
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United Arab Emirates
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Retail
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700 & Above Employee
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Customer Service Agent
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Jan 2008 - Jan 2009
• Giving the customer information about arrival and departure times, • Reserving tickets with a particular airline, • Greeting passengers, guiding them to the proper terminal and gates • Explaining airport regulations • Provide prompt, efficient service and independently resolve minor issues with Immigration Officer. • Giving the customer information about arrival and departure times, • Reserving tickets with a particular airline, • Greeting passengers, guiding them to the proper terminal and gates • Explaining airport regulations • Provide prompt, efficient service and independently resolve minor issues with Immigration Officer.
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Education
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2000 - 2004
The National University of Uzbekistan
Bachelor’s Degree, Secondary Education and Teaching -
1989 - 1999
Secondary school 4
Bachelor of Applied Science (BASc)
Community
