Experience

African American Planning Commission, Inc.

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Administrative Assistant

  • ‏سبتمبر 2020 - - الحالي

  • Managing Payroll and PTO requests for shelter staff members.• Managing sensitive files for staff such as tax forms, health and life insurance enrollments.• Scheduling interviews and managing onboarding of new staff members.• Maintaining daily, weekly, and monthly DHS spreadsheets for Program directors.• Managing Office and Operation Inventory as well as handling invoices for the shelter site.• Handling petty cash, MetroCard’s, and laundry cards for shelter site.• Maintaining important documents for Program directors such as DHS Critical Binders, Intake Forms, and Incident reports.• Handling weekly Social Service and Operation meetings for Program directors ,CEO, and CFO.• Scheduling CARES training and retraining for staff members.• Remotely helping sister shelter sites with payroll, time sensitive reports, and invoices.• Scheduling and Coordinating non-profit events for shelter site such as clothing drives and COVID Testing events.



New York Cruise Lines, Inc.

• United States
• Hospitality
• 1 - 100 Employee

• Administrative Assistant

  • ‏أبريل 2017 - ‏فبراير 2020

  •Managed projects for client events such as proms, weddings and client food tastings.•Created weekly meetings to insure exceptional dinner cruise and special event expectations. •Organized new hire training with dinner cruise managers ensuring they are ready to serve guests professionally.•Created weekly schedule for boat staff, handled request offs and vacation requests while keeping within budgets.•Created spreadsheets for weekly input of sales, expense, and marketing reports.•Answered and resolved customer concerns and inquire. •Managed office calendar for meetings, interviews, new hire orientations, and client appointments.•Maintained filing and organizing confidential documents for Executives and HR. •Coordinated office parties, new hire orientations, recruitments, and client meetings.•Scheduled and maintained client appointments, prepared important emails for executives as we as booking travel.•Managed inventory for product off and on vessels, as well as entering invoices in of delivered product.•Managed payroll and PTO for office, handled uniform and ID card distributions, and managed office supplies. •Handled petty cash for staff when needed.



New York Water Taxi

• United States
• Travel Arrangements
• 1 - 100 Employee

• Office Coordinator / Creative Marketing Assistant

  • ‏أبريل 2014 - ‏أبريل 2017

  •Designed brochure templates for digital use.•Helped with creative team in rebranding company’s new website, Logos, and physical products(Hand fans, Hats, Rubber toy boats, outside signage) gaining a 30% increase in sales.•Handled social media platforms (replying to concerns and/or complaints, posting advertisements) •Handled confidential flies for new and current employees.•Helped recruited new employees, organized orientations, set up trainings, and staff scheduling.•Managed inventory of products, as well as helped with petty cash for employees.

• Lead Concession agent

  • ‏مارس 2013 - ‏أبريل 2014

  •Trained new employees on company procedures. •Organized boats for events and daily services. •Resolved customer concerns in a professional and prompt manner.•Mastered Point of Sale (POS) computer system for order taking.•Worked well with teammates and openly invited coaching from the management team. •Handled Petty cash for staff. •Organized weekly meetings to reinforce policies for food and alcoholic beverage quality and boat cleanliness.